Misty Saucier
Rochester,NH
Summary
- Excellent multitasking
- Excellent Interpersonal skills
- Order accuracy
- Eager to learn new skills
- Dependable & Reliable
- Detail oriented
- Adept to all atmospheres and situations
- Phone skills/scheduling
- Dining area cleanliness
- Passionate about helping others
- Menu memorization
Dynamic individual with hands-on experience in serving/bartending and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.
Overview
19
19
years of professional experience
Work History
Server
Granite Steak and Grill
03.2021 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted guests in menu selection, providing detailed descriptions of specials and offerings.
- Trained new servers on restaurant procedures and customer service standards.
- Upsold food and beverage items, contributing to increased sales revenue for the restaurant.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Line cook
Clarks
- 03.2021
- Prep
Assistant Manager
Domios
01.2007 - 01.2009
Education
High School Diploma - undefined
Visual Arts
NHTI
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Order accuracy
- Tableside etiquette
- Wine service
- Shift management
- Server training
- Liquor, wine, and food service
- Positive and professional
- Warm and friendly
- Adaptable and flexible
- High energy and stamina
CURRENT JOB DUTIES
- Customer Service
- Greet and set an average of 40 customers per shift
- Successfully handle and resolve customer complaints, receiving positive feedback and increase customer satisfaction
- Manage multiple tables with ease
- Take phone orders accurately
- Cleaning as I go, so nothing looks unkept
- Explaining special’s and prioritizing upselling
- Preparing coworkers and restaurant for there upcoming shift
- Engage with customers, and many repeat customers, leading to personalized recommendations and improved dining experiences
- Consistently arriving 15 minutes before my shift starts
- Prep work, and side work, such as stocking, filling, and flipping
- Prepare, and maintain supplies in dining area, and service area, as well as kitchen and the line
- Handles large parties 20 or more easily, while taking other tables
- Trains new servers
Timeline
Server
Granite Steak and Grill
03.2021 - Current
Assistant Manager
Domios
01.2007 - 01.2009
Line cook
Clarks
- 03.2021
High School Diploma - undefined
Visual Arts
NHTI