Misty Schachter
Anaheim,CA
Summary
Dynamic professional with a strong work ethic and adaptable decision-making skills, previously excelling as a Coach Operator at Keolis Transit. Proven track record in enhancing customer satisfaction and navigating complex situations effectively. Recognized for maintaining safety standards while increasing on-time performance, showcasing both safe driving practices and exceptional problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Coach Operator
Keolis Transit
11.2024 - 04.2025
- Handled cash transactions accurately while maintaining accountability for daily revenue collections per company guidelines.
- Managed emergency situations calmly and effectively, prioritizing passenger safety above all else.
- Resolved customer concerns promptly and diplomatically, maintaining a high level of customer satisfaction.
- Demonstrated adaptability by stepping in for other routes as needed to support team members during absences or emergencies.
- Increased on-time performance by effectively navigating through heavy traffic conditions while remaining attentive to passengers'' needs.
- Participated in regular safety meetings to stay current on new policies, procedures, and equipment updates.
General Merchandise Manager
Ralphs Grocery
10.2019 - 11.2021
- Collaborated with vendors to negotiate favorable pricing, secure exclusive products, and maintain optimal stock levels.
- Monitored competitor activities to stay informed about industry developments and capitalize on potential opportunities for growth.
- Supported company initiatives through active participation in storewide marketing campaigns, special events, and community engagement efforts.
- Effectively managed merchandise returns and exchanges, minimizing financial loss while preserving positive customer relationships.
- Developed high-performing teams through effective hiring, ongoing coaching, and performance evaluations.
- Enhanced customer satisfaction by ensuring a well-stocked and organized sales floor, promptly addressing concerns, and providing exceptional service.
Lead Line Cook
La Brisket
08.2018 - 04.2020
Education
GED -
Santiago Canyon College
Orange, CA08.2008
Skills
- Strong work ethic
- Adaptable Decision-making
- Safe driving practices
- Decision-making under pressure
Accomplishments
Obtain a class B driver license pivotal in public transportation 2025. Senior community outreach food distribution representative.
Certification
BLS, CPR certification obtained 2024
Premier food safety certified 2024
Timeline
Coach Operator
Keolis Transit
11.2024 - 04.2025
General Merchandise Manager
Ralphs Grocery
10.2019 - 11.2021
Lead Line Cook
La Brisket
08.2018 - 04.2020
GED -
Santiago Canyon College
Similar Profiles
Mark PerrinMark Perrin
Transit Bus Driver at Keolis TransitTransit Bus Driver at Keolis Transit
Brandon CollinsBrandon Collins
Transit Bus Operator at Keolis TransitTransit Bus Operator at Keolis Transit
Tydus BennettTydus Bennett
Transit Bus Operator at Keolis TransitTransit Bus Operator at Keolis Transit
Stephanie FloresStephanie Flores
Certified Nursing Assistant at Villa Del RioCertified Nursing Assistant at Villa Del Rio
Ramiro HernandezRamiro Hernandez
Bartender/Supervisor of Operations at Four Points Sheraton Hotel AnaheimBartender/Supervisor of Operations at Four Points Sheraton Hotel Anaheim