Misty Schubach
Newberry,MI
Summary
Dynamic professional with a proven track record in small business operations at Schubach Farms LLC. Skilled in customer relations and relationship building, I successfully increased customer satisfaction and achieved financial growth through strategic marketing. Technologically proficient and trustworthy, I excel in communication and time management, ensuring exceptional service and operational efficiency.
Overview
28
28
years of professional experience
Work History
Owner
Schubach Farms LLC. Cabin Rentals
12.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Promoted business via social media to generate leads and maximize brand identity.
Certified Ophthalmic Technician
Millman-Derr Center for Eye Care
06.2006 - 05.2017
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Prioritized patient privacy and confidentiality, consistently following HIPAA regulations in all aspects of work.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Assisted with complex surgical procedures, ensuring timely completion and minimizing post-operative complications.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Refraction
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
Certified Ophthalmic Assistant
Bergman Porretta Eye Center
05.2000 - 06.2006
- Documented patient medical history and information utilizing EMR Medflow with commitment to accuracy.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Cleaned or sterilized ophthalmic or surgical instruments.
- Performed Refractions, OCT and A-Scans, and Eye Muscle Exams
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
Receptionist
Century 21 Town & Country Real Estate
01.1997 - 06.2000
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted Agents with administrative tasks
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Biomedical Sciences
Oakland Community College
Bloomfield Hills, MICertification - Ophthalmology
IJCAHPO
Saint Paul, MN01-2002
High School Diploma -
Center Line High School
Center Line, MI06-1999
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Time Management
- Schedule management
- Technologically Proficient
- Trustworthy
Timeline
Owner
Schubach Farms LLC. Cabin Rentals
12.2019 - Current
Certified Ophthalmic Technician
Millman-Derr Center for Eye Care
06.2006 - 05.2017
Certified Ophthalmic Assistant
Bergman Porretta Eye Center
05.2000 - 06.2006
Receptionist
Century 21 Town & Country Real Estate
01.1997 - 06.2000
Biomedical Sciences
Oakland Community College
Certification - Ophthalmology
IJCAHPO
High School Diploma -
Center Line High School
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