Misty Sherratt
Cedar City,UT
Summary
Dynamic Medical Assistant with proven expertise in patient care and HIPAA compliance, honed at Moonridge Academy. Skilled in vital sign monitoring and fostering positive patient experiences, I excel in high-pressure environments. My leadership as a Supervisor at Cedar Ridge Medical enhanced team productivity and patient satisfaction, showcasing my ability to blend technical skills with exceptional interpersonal abilities.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Moonridge Academy
08.2022 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained client medical history, medication information, symptoms, and allergies.
Vet Technician
Southern Utah Animal Hospital
01.2018 - 11.2021
- Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
- Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
- Contributed to team collaboration through effective communication and cooperation with colleagues.
- Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
Supervisor / Medical Assistants
Cedar Ridge Medical
06.2009 - 04.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Education
No Degree - General
Southern Utah University
Cedar City, UTMA - Medical Assistant / Medical Billing
Southwest Teck
Cedar City, UTHigh School Diploma -
Dixie High
St. George, UT06-1990
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Direct patient care
- Procedure assistance
- Electronic health records
Accomplishments
- Recognized for outstanding dedication to patient care.
Timeline
Medical Assistant
Moonridge Academy
08.2022 - Current
Vet Technician
Southern Utah Animal Hospital
01.2018 - 11.2021
Supervisor / Medical Assistants
Cedar Ridge Medical
06.2009 - 04.2017
No Degree - General
Southern Utah University
MA - Medical Assistant / Medical Billing
Southwest Teck
High School Diploma -
Dixie High
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