Summary
Overview
Work History
Education
Skills
Related Coursework
Certification
Timeline
Generic

Misty Stuckey

Cochran,GA

Summary

Dedicated healthcare professional with a background in casework and data entry. Proficient in patient care and therapeutic support, exceptional communication and computer skills. Demonstrated reliability and a track record of achieving results, complemented by extensive experience in customer service. Highly proficient in conflict resolution, problem-solving skills, and relationship building.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Independent Contractor

Tax Audit
11.2023 - Current
  • Thoroughly resolve basic customer concerns while performing database updates and order entries.
  • Provide empathetic and amiable communication to callers in stressful situations.
  • Attend virtual department meetings, contributing to ongoing improvement initiatives.
  • Maintain functional and productive workspaces, prioritizing quiet atmospheres for call quality.
  • Actively pay attention to customers, handle concerns quickly, and escalate major concerns to superiors.

Assistant Case Worker

Calle Vinas
12.2021 - 11.2023
  • Supported case management team by maintaining up-to-date client records and tracking progress.
  • Implemented strategies to improve communication between clients and service providers, enhancing client satisfaction.
  • Coordinated client intake processes, ensuring accurate documentation and timely service delivery.
  • Conducted needs assessments to identify resources required for clients, aligning services with individual goals.


Medical Assistant

Dogwood Gardens Senior Living
07.2016 - 01.2022
  • Assured services authorized in the plan of care were in place when addressing patients' needs.
  • Connected with patients, social, and community support systems to provide the best possible care.
  • Administered medications, assessments, and served as an advocate for the patient's health.
  • Identified and recruited high-quality healthcare providers to ensure a safe environment.
  • Obtained client medical history, medication information, symptoms, and allergies.

Private Nanny

CSM Construction
06.2012 - 06.2016
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.

Education

Bachelor of Science - Psychology

Middle Georgia State University
05-2025

Skills

  • Relationship building
  • Emotional support
  • Positive reinforcement
  • Problem Solving
  • Data Entry
  • Time management
  • Attention to Detail
  • Patient-focused care

Related Coursework

  • Risk and Decision making
  • Child Adolescent Psychology
  • Abnormal Psychology
  • Social Psychology
  • Cross-Cultural Psychology
  • Intro to Marriage and Family
  • Forensic Psychology
  • Evolutionary Psychology

Certification

  • CERTIFIED CPR/AED, American Red Cross, 08/01/2024
  • CERTIFIED Phlebotomy Technician, National Healthcare Association, 03/01/2020
  • CERTIFIED Medical Assistant, Health Tech of GA, 10/01/2017
  • CERTIFIED Personal Care Assistant, GACCP, 05/01/2016

Timeline

Independent Contractor

Tax Audit
11.2023 - Current

Assistant Case Worker

Calle Vinas
12.2021 - 11.2023

Medical Assistant

Dogwood Gardens Senior Living
07.2016 - 01.2022

Private Nanny

CSM Construction
06.2012 - 06.2016

Bachelor of Science - Psychology

Middle Georgia State University

Similar Profiles

CREATE PROFILE