Misty Thomas
Highlands Ranch,CO
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Server
Wind Crest Retirement Community
Highlands Ranch, Colorado
03.2025 - Current
- Provided excellent customer service to residents and guests during dining experiences.
- Managed food and beverage orders accurately and efficiently for multiple tables.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
Host/Cook
Buffalo Wild Wings
Englewood, Colorado
02.2021 - 10.2024
- Managed seating arrangements to optimize restaurant flow and guest comfort.
- Coordinated with kitchen staff to ensure timely service for all guests.
- Handled reservations and walk-in guests efficiently during peak hours.
- Greeted guests warmly upon arrival to create a positive first impression.
CNA
Prestige care center
Morrison, Colorado
06.2020 - 01.2021
- Provided daily personal care to residents, ensuring comfort and dignity.
- Assisted nursing staff with medical procedures and patient assessments.
- Monitored vital signs and reported changes to medical staff promptly.
Machine Operator
Accu tube
Denver, Colorado
12.2019 - 03.2020
- Operated machinery to produce quality products efficiently.
- Monitored equipment performance and reported issues promptly.
- Maintained a clean and organized work area for safety compliance.
Cook
Panera
Highlands Ranch, Colorado
03.2019 - 10.2019
- Prepared burgers and frozen custard according to established recipes and standards.
- Maintained cleanliness of kitchen equipment and workstations throughout shifts.
- Assisted in managing inventory levels of food supplies and ingredients.
Costumer service
Metro express car wash
Englewood, Colorado
01.2019 - 03.2019
- Created detailed reports for customer service related issues.
- Contributed to a positive customer service experience by providing excellent customer service skills.
- Created customer service model used at multiple locations, resulting in increase in customer service ratings.
Host
Chillis
Englewood, Colorado
02.2018 - 12.2018
- Greeted and seated guests promptly at the entrance.
- Managed waitlists and communicated estimated wait times effectively.
- Assisted servers by coordinating guest flow during busy shifts.
Cook
Freddys Frozen Custard And Steakburger
Highlands Ranch, Colorado
12.2015 - 03.2016
- Prepared burgers and frozen custard according to established recipes and standards.
- Maintained cleanliness of kitchen equipment and workstations throughout shifts.
- Assisted in managing inventory levels of food supplies and ingredients.
Produce Clerk
Safeway
Highlands Ranch, Colorado
08.2015 - 10.2015
- Stocked and organized produce displays for customer accessibility.
- Monitored freshness of fruits and vegetables, removing expired items promptly.
- Maintained cleanliness of produce area, ensuring sanitary conditions at all times.
- Rotated stock regularly to ensure older products were sold first.
- Rotated stock to maintain freshness.
- Rotated produce items to ensure freshness.
- Organized displays of fresh fruits and vegetables in the store.
Education
Certificate Of Certificate - Certified Nursing Assistant
Nightingale School of Nursing Arts
01.2022 - 02.2022
Thunderridge High Schools
Highlands Ranch, ColoradoSkills
- Food safety
- Order accuracy
- Customer engagement
- Menu knowledge
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Positive attitude
- Supply restocking
- Multitasking and organization
Certification
- CNA
References:
Ivory Wamsley: Ivory.wamsley7@gmail.com
816-469-2637
Suzanna Blindauer: Rosegoldcactus@gmail.com
(720) 590-0871
Rigo Baltazar: rbaltazar1123@gmail.com
(720) 653-7186
Jen Nugent: Jennugent0628@gmail.com
(720) 882-3944
Timeline
Server
Wind Crest Retirement Community
03.2025 - Current
Certificate Of Certificate - Certified Nursing Assistant
Nightingale School of Nursing Arts
01.2022 - 02.2022
Host/Cook
Buffalo Wild Wings
02.2021 - 10.2024
CNA
Prestige care center
06.2020 - 01.2021
Machine Operator
Accu tube
12.2019 - 03.2020
Cook
Panera
03.2019 - 10.2019
Costumer service
Metro express car wash
01.2019 - 03.2019
Host
Chillis
02.2018 - 12.2018
Cook
Freddys Frozen Custard And Steakburger
12.2015 - 03.2016
Produce Clerk
Safeway
08.2015 - 10.2015
Thunderridge High Schools