Misty Woods

• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Directed dispatching, routing, and tracking of Number fleet vehicles.
• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
• Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
• Tracked delivery progress to identify possible delays and provide real-time updates to customers.
• Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.

• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Directed dispatching, routing, and tracking of Number fleet vehicles.
• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Answer incoming calls, dispatch to correct technician. Track orders, give PO’s and quote, call customers and update them on parts and services.