Results-driven Grocery Team Leader excelling in task delegation, employee coaching, and inventory management. Proven ability to enhance customer satisfaction and streamline operations through effective scheduling and merchandising strategies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Grocery Team Leader
Meijer
Waukesha, WI
04.2023 - Current
Supervised team operations to ensure efficient workflow and optimal product placement.
Trained new staff on customer service protocols and product knowledge.
Managed inventory levels, ensuring stock availability and minimizing waste.
Coordinated scheduling to align staff resources with peak shopping times.
Resolved customer inquiries and concerns to enhance satisfaction and loyalty.
Improved team productivity by implementing effective scheduling and task delegation strategies.
Developed strong relationships with vendors to negotiate favorable pricing terms that directly benefited the company's bottom line.
Boosted sales through strategic merchandising and promotional displays in high-traffic areas.
Overnight Team Lead
Meijer
Waukesha, WI
03.2022 - 04.2023
Supervised overnight team operations, ensuring adherence to safety and quality standards.
Coordinated inventory management, optimizing stock levels for efficient overnight replenishment.
Trained new team members on operational procedures and safety protocols.
Monitored performance metrics, identifying areas for process improvement and increased efficiency.
Developed schedules to maximize staffing effectiveness during peak hours.
Facilitated communication between departments to ensure seamless operations throughout the night shift.
Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.
Education
Bachelor of Arts - History
University of Wisconsin, Platteville
Platteville, WI
12-2019
Skills
Stock rotation
Task delegation
Merchandising strategies
Scheduling coordination
Employee coaching
Promotion planning
Coordination of inventory
Customer service and assistance
Verbal and written communication
Complaint handling
Safety monitoring
Training and mentoring
Certification
Forklift certified, [Meijer] - [March 2025 - March 2028]