Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wade Bergstrom

Flowery Branch,Georgia

Summary

Dynamic Grocery Team Leader at Publix Super Markets with expertise in merchandising strategies and customer service. Achieved significant sales growth through effective stock rotation and task delegation. Proven ability to train and mentor staff, fostering a collaborative environment that enhances team performance and customer satisfaction. Committed to maintaining safety standards and optimizing inventory management.

Overview

2
2
years of professional experience

Work History

Grocery Team Leader

Publix
10.2022 - 10.2024
  • Assisted in daily operations, ensuring efficient inventory management and product placement.
  • Supported team members in maintaining cleanliness and organization of store areas.
  • Engaged customers, providing product knowledge and recommendations to enhance shopping experience.
  • Monitored product displays for freshness and quality, reporting discrepancies to supervisors.
  • Participated in training sessions to develop skills in customer service and operational processes.
  • Adapted quickly to changing priorities, effectively managing tasks during peak hours.
  • Streamlined ordering processes to minimize out-of-stock situations and reduce waste.
  • Promoted a safe work environment by enforcing safety protocols and addressing any potential hazards promptly.
  • Conducted regular staff meetings to communicate expectations, share updates, and encourage teamwork within the department.
  • Monitored team performance regularly, providing constructive feedback and recognition to motivate employees towards excellence.
  • Resolved customer complaints professionally, taking appropriate action to rectify issues and maintain customer loyalty.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.

Education

High School Diploma -

Flowery Branch High School
Flowery Branch, GA
05.2022

Skills

  • Stock rotation
  • Task delegation
  • Merchandising strategies
  • Scheduling coordination
  • Safety monitoring
  • Coordination of inventory
  • Customer service and assistance
  • Verbal and written communication
  • Training and mentoring
  • Store opening

Timeline

Grocery Team Leader

Publix
10.2022 - 10.2024

High School Diploma -

Flowery Branch High School

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