Reliable social work professional seeking a new role with a background in helping patients connect to medical services. Well versed in scheduling, referrals, and supporting medical staff.
Overview
9
9
years of professional experience
Work History
Community Health Worker
Community Health Association of Spokane (CHAS)
03.2023 - 11.2023
Worked directly as part of a multidisciplinary team and participated in care coordination for vulnerable populations (i.e., homeless population, isolated rural communities, immigrants, mental health patients, substance abusers)
Assisted with access to services/resources such as but and not limited to: housing, medical benefits, medical services, clothing, mental health support, food, transportation, documentation
Built relationships with community partners and clients to strengthen access to services and programs for vulnerable populations
Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions
Scheduled patient appointments, checked patients in for appointments, and facilitated patient referrals
Advocated in writing for patients in writing when necessary
Drove the mobile clinic unit and provide miscellaneous support to the medical team as needed.
Represented CHAS at, and tabled community events related to access to health services and community resources
Therapeutic Support Staff
Austin Center for Exceptional Students (ACES)
09.2021 - 03.2022
Multidisciplinary team member guiding educational and psycho-social needs of students affected by autism spectrum in a classroom setting K-12
Duties include in-depth understanding and implementation of student's Individual Education Program (IEP) goals
Assistant to the teacher with lesson planning, teaching and documentation of educational and behavioral progress
Supported students who needed assistance with daily living/tasks such as, but not limited to: eating food, completing school work, using bathroom facilities, emotional regulation, etc.
Received December 2021 staff award for outstanding service.
Living Skills Instructor
Visions for New Beginnings
05.2020 - 08.2020
Responsible for working with teen males affected by autism with severe at-risk behavior in a group home setting
Duties included administering medication, carrying out behavior plan, assisting with skills of daily living, and mentorship
Frequent communication with parents and guardians
Received extensive safety, medication, and behavior training for people affected by autism.
Camp Counselor
Lutherhaven Ministries
Responsible for weekly overnight campers age 5-14
Duties included childcare, outdoor education and adventuring, team building exercises including ropes course and safety
Outdoor ministry,
Outdoor cooking
Engaged campers in service projects
Parent relations
Camp maintenance
Received many positive parent reviews.
Seasonal: Summer 2018. Summer 2019, August 2021
Social Work Intern
Alhambra High School
10.2019 - 11.2019
Oversaw the 'Real Talk' support group for at-risk youth
Dealt with complex social issues including suicide, immigration, housing, food and security, and fractured family structures
Training included weekly debrief sessions and communication workshops.
Mechanic Shop Assistant and Office Admin
Poe Asphalt
Worked with mechanic staff to maintain and repair heavy machinery, obtain, and deliver parts to crews on jobsites, and miscellaneous tasks as needed
Responsible for answering office phone calls, customer service, and data entry.
Dishwasher
Chaps Diner and Bakery
10.2014 - 12.2014
Responsible for supporting back kitchen and bar operations including dish and cutlery washing, restocking.
Education
Bachelors of Sociology - Social Work
Grand Canyon University
Phoenix, AZ
12.2021
Whitworth University
Spokane, WA
06.2018
Skills
Medical Records
Front Desk
Medical Resources
Referrals
Human Services
Client Facing
Community Service
National Ambassador- Stand Up 2 Cancer
Recipient and Ambassador- Cancer 4 College Scholarship
Ambassador- St. Baldrick's Pediatric Cancer Research Foundation
Speaker and Volunteer- American Childhood Cancer Organization of The Inland Northwest
Timeline
Community Health Worker
Community Health Association of Spokane (CHAS)
03.2023 - 11.2023
Therapeutic Support Staff
Austin Center for Exceptional Students (ACES)
09.2021 - 03.2022
Living Skills Instructor
Visions for New Beginnings
05.2020 - 08.2020
Social Work Intern
Alhambra High School
10.2019 - 11.2019
Dishwasher
Chaps Diner and Bakery
10.2014 - 12.2014
Camp Counselor
Lutherhaven Ministries
Mechanic Shop Assistant and Office Admin
Poe Asphalt
Bachelors of Sociology - Social Work
Grand Canyon University
Whitworth University
Similar Profiles
HEATHER VILLALPANDOHEATHER VILLALPANDO
BILLING COMPLIANCE SPECIALIST at Community Health Association of SpokaneBILLING COMPLIANCE SPECIALIST at Community Health Association of Spokane