Mitchell Helms
TECUMSEH
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Overview
11
11
years of professional experience
Work History
Owner
RoadRunner Tire and Lube
Tecumseh, OK
09.2021 - Current
- Developed and implemented operational processes to enhance business efficiency.
- Managed inventory levels to ensure optimal stock availability and reduce waste.
- Created marketing strategies to attract new customers and increase brand awareness.
- Trained staff on customer service best practices to improve client satisfaction.
Owner
Aggressive Transportation
Tecumseh, OK
08.2015 - 01.2021
- Operated heavy-duty trucks to transport goods across various routes efficiently.
- Maintained compliance with federal and state transportation regulations and safety standards.
- Managed logistics planning to optimize delivery schedules and reduce downtime.
- Conducted routine vehicle inspections to ensure operational readiness and safety compliance.
- Developed strong relationships with clients to enhance customer satisfaction and loyalty.
- Trained new drivers on safe driving practices and company protocols for efficiency.
- Implemented cost-saving measures in route planning to maximize fuel efficiency.
- Resolved delivery issues promptly, ensuring timely service and maintaining client trust.
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Dropped and hooked trailers and changed configuration of equipment.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
- Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
- Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
- Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
- Maintained current Class [Type] CDL with Hazardous Materials and Doubles and Triples endorsements.
- Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
Education
High School Diploma -
Online
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
RoadRunner Tire and Lube
09.2021 - Current
Owner
Aggressive Transportation
08.2015 - 01.2021
High School Diploma -
Online