Mitchell Lanyi
North Salem,New York
Summary
Dynamic Managing Partner with a strong work ethic and a passion for customer satisfaction, successfully led strategic initiatives at Tortilla Project, enhancing operational efficiency and brand visibility. Proven track record in financial management and performance improvement, fostering a culture of accountability and achieving significant growth in sales and profitability.
Overview
11
11
years of professional experience
Work History
Managing Partner
Tortilla Project
Baldwin Place, NY
08.2023 - Current
- Led strategic planning initiatives to enhance business growth and operational efficiency.
- Developed and implemented marketing strategies to increase brand visibility and customer engagement.
- Oversaw financial management, ensuring accurate budgeting and resource allocation for projects.
- Negotiated partnerships with vendors to optimize supply chain processes and reduce costs.
- Established key performance indicators to measure success across various departments.
General Manager
Fortina
Port Chester, NY
09.2021 - 08.2023
- Led cross-functional teams to streamline operations and enhance service delivery.
- Developed and implemented strategic plans to achieve organizational goals and objectives.
- Oversaw budget management, ensuring cost-effective resource allocation and financial health.
- Fostered a culture of continuous improvement through employee training and performance evaluations.
- Established key performance indicators to measure success and drive accountability across departments.
- Collaborated with senior management to align departmental activities with overall business strategy.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
Manager
Burger Barn
Somers, NY
07.2015 - 09.2021
- Hiring/Interviewing potential employees
- Oversaw daily operations in front and back of house
- Ensure top-quality food and service
- Advertising to fill open positions
- Marketing and executing promotions
- Greeting and socializing with customers
- Resolving customer complaints and ensuring they leave satisfied with their overall experience
- Establishing daily updates to operations to ensure the business is running as efficiently as possible
- Food/Beverage purchasing
- Inventory Control
- Pricing/margin analysis
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas
- Developed and maintained relationships with customers and suppliers through account development
- Oversaw daily operations, ensuring efficiency and high-quality service standards.
Sales Representative
Trinity Solar Inc.
Hawthorne, NY
11.2019 - 03.2020
- Reached out to potential customers to pitch company's products
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction
- Met frequently with technical, product management, and service personnel to stay current on company offerings and business policies
Education
Some College (No Degree) - Business Management
Westchester Community College
Valhalla, NYSkills
- Strong work ethic
- Passion for customer satisfaction
- Exceptional written and verbal communication skills
- Natural Leader
- Information management
- Organization
- Problem-solving
- Persuasion
- Diligence
- Meeting deadlines
- Goal-oriented
- Performance improvement
- Staff management
- Trained in performance and wage reviews
- Operations management
- Food service background
Timeline
Managing Partner
Tortilla Project
08.2023 - Current
General Manager
Fortina
09.2021 - 08.2023
Sales Representative
Trinity Solar Inc.
11.2019 - 03.2020
Manager
Burger Barn
07.2015 - 09.2021
Some College (No Degree) - Business Management
Westchester Community College