Mitchell Lewis
TRAVERSE CITY,MI
Summary
With five generations of my family in the area my roots and passion for Traverse City run deep. My heart and soul has and is to see people succeed. From coffee to technician work, from ministry to teaching my passion has always been to assist people in being the best version of themselves.
Overview
6
6
years of professional experience
Work History
Barista Trainer
Starbucks
Traverse City, MI
10.2020 - 06.2024
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Made an always rotating menu of delicious beverages.
- Maintained the store in all its facets from inventory to machine maintenance to ordering.
- Taught employees core competencies and encouraged them to succeed personally and professionally.
Behavioral Health Technician
Choices Inc
Traverse City, MI
01.2022 - 07.2022
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Front Desk Receptionist
Cherry Tree Inn And Suites
Traverse City, MI
05.2018 - 06.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Maintained company shuttle and performed as an on demand driver for guests as well as managed the shuttle schedule.
Education
Education - History And Psychology
Northwestern Michigan College
Traverse City, MIPastoral Ministry - Theology
Central Bible College
Springfield, MOSkills
- Leadership experience
- Health and safety compliance
- Cleanliness standards
- Milk steaming
- Coffee expertise
- Staff Coaching
- Sales expertise
- Employee Performance Management
- Training Materials
Timeline
Behavioral Health Technician
Choices Inc
01.2022 - 07.2022
Barista Trainer
Starbucks
10.2020 - 06.2024
Front Desk Receptionist
Cherry Tree Inn And Suites
05.2018 - 06.2020
Education - History And Psychology
Northwestern Michigan College
Pastoral Ministry - Theology
Central Bible College