Verified
This profile is verified using an email address.
Mitchell McClary Jr
Baltimore
Summary
Detail-oriented Housekeeping Supervisor with a proven record in cleaning and sanitation, guest relations, and health compliance. Achieved significant reductions in supply waste and enhanced team productivity through effective training and supervision.
Dedicated housekeeping professional with over a decade of experience in maintaining cleanliness and safety standards. Expertise in inventory management and team leadership enhances service quality and guest satisfaction. Ready to leverage skills to drive operational excellence in housekeeping.
Overview
26
26
years of professional experience
Work History
Housekeeping Supervisor
Regional Institute For Children And Adolescents
Baltimore, MD
01.2013 - 06.2024
- Supervised daily housekeeping operations to ensure adherence to cleanliness standards.
- Trained and mentored staff on efficient cleaning techniques and safety protocols.
- Implemented inventory management system for cleaning supplies, reducing waste.
- Conducted regular inspections to maintain compliance with health regulations.
- Developed training materials to enhance staff performance and service quality.
- Coordinated schedules to optimize workforce efficiency and coverage across shifts.
- Resolved conflicts among team members, fostering a collaborative work environment.
- Evaluated performance metrics, driving continuous improvement in housekeeping services.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Increased employee performance through effective supervision and training.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Maintained a high level of quality control through regular inspections.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising experience or satisfaction.
Floor Technician Supervisor
The Baltimore Sun Newspaper
Baltimore, MD
10.2009 - 01.2013
- Oversaw daily floor operations, ensuring adherence to safety and quality standards.
- Managed and trained team members on equipment usage and maintenance protocols.
- Implemented efficient workflow processes that improved productivity across departments.
- Conducted regular inspections to identify and resolve potential hazards or inefficiencies.
- Conducted regular inspections of facilities to ensure compliance with established cleanliness standards.
- Ensured adherence to OSHA regulations within the team''s working environments, maintaining a safe workspace at all times.
- Streamlined equipment usage for increased efficiency and cost reduction.
- Developed a preventative maintenance system, ensuring the longevity of flooring materials.
- Established strong relationships with vendors, securing competitive pricing for supplies and equipment rentals.
- Improved floor maintenance quality by implementing effective cleaning techniques and procedures.
- Collaborated with management to establish performance metrics for staff evaluation purposes.
- Increased team morale through encouraging their active involvement in decision-making processes related to their daily tasks.
- Mentored new employees, providing guidance on company policies, procedures, and best practices in floor care services.
- Improved overall facility appearance by utilizing advanced floor care techniques such as stripping, waxing, buffing, and polishing various surfaces.
- Maintained inventory levels, ordering supplies as needed to minimize downtime and guarantee work continuity.
- Evaluated the effectiveness of current cleaning methods routinely in order to identify areas for potential improvement.
- Enhanced team productivity with comprehensive training sessions on safety protocols and proper equipment handling.
- Used auto scrubber equipment to clean and maintain hardwood, ceramic, and laminate floors.
- Worked with housekeeping supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
Housekeeper/Groundskeeper/Utility Worker
March Funeral Home
Baltimore, MD
04.1998 - 09.2007
- Maintained cleanliness and organization of funeral home facilities.
- Ensured compliance with health and safety standards in all cleaning processes.
- Trained new staff on effective housekeeping practices and safety protocols.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Implemented efficient cleaning schedules to enhance workflow during services.
- Collaborated with team members to prepare spaces for viewings and ceremonies.
- Assisted in special projects aimed at improving overall operational efficiency.
- Conducted regular inspections to uphold facility appearance and hygiene standards.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked rooms vacuuming floors, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Operated electronic backpack vacuums and floor sweepers.
- Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
Education
Associate of Science - Firearms & Gunsmith Technology
Sonoran Desert Institute
Tempe, AZ06-2023
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Task assignment
- Cleaning techniques
- Health and safety compliance
- Supply inventory management
- Cleaning practices
- Vacuuming and sweeping
- Waste disposal
- Housekeeping
- Mopping and buffing floors
Timeline
Housekeeping Supervisor
Regional Institute For Children And Adolescents
01.2013 - 06.2024
Floor Technician Supervisor
The Baltimore Sun Newspaper
10.2009 - 01.2013
Housekeeper/Groundskeeper/Utility Worker
March Funeral Home
04.1998 - 09.2007
Associate of Science - Firearms & Gunsmith Technology
Sonoran Desert Institute