Mitchell Ndi
Greenbelt,USA
Summary
Dedicated and detail-oriented Information Systems and Networking professional with 7 years of experience in IT support, network administration, and cybersecurity. Proven expertise in implementing security protocols, managing network infrastructure, and providing technical support. Holds a Bachelor’s degree in Information Systems and Networking and a CompTIA Security+ certification.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Junior Network Technician
Fedex
Maryland, USA
12.2022 - 07.2024
- Supported the installation and configuration of network devices including routers, switches, and firewalls
- Assisted in maintaining network security by monitoring traffic and implementing firewalls
- Participated in the development of disaster recovery plans to ensure business continuity
- Provided on-call support during off-hours to address critical network issues
IT Support Specialist
CAMPOST
Younde, Cameroon
11.2021 - 08.2022
- Provided technical support to end-users, resolving hardware and software issues efficiently
- Assisted in the deployment of new technologies and systems within the organization
- Developed user guides and documentation to facilitate training for staff on IT systems
- Monitored network performance and reported on metrics to improve overall efficiency
Network Administrator
National Hydrocarbons Corporation
Yaounde, Cameroon
06.2018 - 08.2020
- Managed and maintained network infrastructure, ensuring optimal performance and security
- Implemented security measures to protect sensitive data and prevent unauthorized access
- Collaborated with cross-functional teams to troubleshoot and resolve network issues
- Conducted regular system audits to identify vulnerabilities and enhance security protocols
Education
Bachelor of Science - Information Systems and Networking
The ICT University
Cameroon/USA06.2017
Skills
- TCP/IP
- DNS
- DHCP
- LAN/WAN
- Firewalls
- VPNs
- Intrusion Detection Systems
- Windows
- Linux
- Wireshark
- Cisco Packet Tracer
- Microsoft Office Suite
- VMware
- Hyper-V
Certification
CompTIA Security
References
Available upon request.
Languages
English
Full Professional
French
Full Professional
References
References available upon request.
Timeline
Junior Network Technician
Fedex
12.2022 - 07.2024
IT Support Specialist
CAMPOST
11.2021 - 08.2022
Network Administrator
National Hydrocarbons Corporation
06.2018 - 08.2020
Bachelor of Science - Information Systems and Networking
The ICT University
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