Mitchell Nguyen
San Diego,CA
Summary
Experienced Boba Barista with solid background in beverage preparation, customer service, and cleanliness protocols. Skilled in crafting traditional and innovative boba tea beverages, demonstrating knowledge of tea brewing techniques and flavor pairing. Strong communication skills with ability to create welcoming atmosphere for customers. Proven track record of improving customer satisfaction and driving business growth through quality service.
Overview
3
3
years of professional experience
Work History
Barista
Bobalicious
San Diego, California
08.2021 - Current
- Greeted customers and answered questions about menu items.
- Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
- Restocked supplies such as straws, cups, and napkins for the barista station.
- Kept up with current drink recipes and trends in the boba industry.
- Operated cash register to process payments from customers.
- Recorded sales transactions into POS system accurately.
- Received orders via phone for pickup.
- Checked quality of ingredients used in beverages before serving them to customers.
- Assisted customers with customizing their drinks with toppings like tapioca pearls or jellies.
- Ensured proper storage of food products according to health regulations standards.
- Provided excellent customer service by addressing customer inquiries promptly and professionally.
- Suggested new flavors or combinations of flavors to customers based on their preferences.
- Performed basic maintenance tasks, such as wiping down surfaces, sweeping, and mopping the floors.
- Prepped fruits and meats for use
Education
High School Diploma -
Westview High School
13500 Camino Del Sur, San Diego, CA 9212906-2022
Business Administration And Management
San Diego Miramar College
10440 Black Mountain Rd, San Diego, CA 92126Skills
- Strong Work Ethic
- Efficient time management
- Interpersonal Skills Development
- Speedy and efficient
- Solid problem solver
- Adaptive and creative
- Exceptional customer service
- Active listener
- Hospitality and accommodation
- Friendly and outgoing
- Team Player
Affiliations
Volleyball, Basketball, and Soccer Player
- Competed on school teams, developing strong teamwork, discipline, and leadership skills through intensive practice and collaboration.
- Gained resilience and time-management abilities by balancing athletic commitments with academic responsibilities.
Music and Fashion Enthusiast
- Passionate about exploring music trends and diverse genres, enhancing cultural awareness and creativity.
- Follow fashion trends, cultivating an eye for design and aesthetics, which has improved my attention to detail and personal expression.
Timeline
Barista
Bobalicious
08.2021 - Current
High School Diploma -
Westview High School
Business Administration And Management
San Diego Miramar College
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