Mitzi Cano
DAWN SMITH WALSH
Gibsonton,FL
5
years of professional experience
Detail-oriented office assistant with 4+ years of experience providing administrative support in a healthcare office. Experienced in appointment scheduling, patient communication, insurance verification, electronic health records (EHR), data entry, and managing confidential information. Bilingual in English and Spanish seeking a remote administrative or virtual assistant position.
Work History
Office Assistant
4 Years 3 Months- Manage a high volume of incoming phone calls while providing professional customer service.
- Process medical record requests while maintain HIPAA confidentiality.
- Communicate with patients through phone, email and text.
- Scheduling new patient appointments and coordinate follow-up visits.
- Enter and maintain patient information within the EHR system
- Verifying insurance eligibility and confirm appointments.
- Assist with daily administrative operations in a fast-paced medical office.
Account Manager
6 Months- Provides leadership, support and guidance to ensure that food quality standards and customer service expectations are met.
- Maintain records of income and expenditures, food, supplies, personnel and equipment.
- Managed schedules and maintained accurate records.
- Hiring and training staff to HCSG standards.
Education
Associate of Science - Dietetic Technician
Skills
Administrative Support
Appointment Scheduling
Data Entry
Calendar Management
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Teams
HER/EMR Systems
Medical Records
Insurance verification
Email Management
HIPPA Compliance
Customer Service
Bilingual (English & Spanish)
Time management
Timeline
Office Assistant
DAWN SMITH WALSH
05.2022 - CurrentRead More
Account Manager
HEALTHCARE SERVICE GROUP
10.2021 - 04.2022Read More
Hillsborough Community College
Associate of Science from Dietetic Technician
Read More