MITZI GARCIA
Santa Ana,CA
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavior Health Technician
New Life Treatment Center
04.2023 - Current
- Completed documentation for every incident and forwarded to correct personnel for review.
- Facilitated on-site activities, support groups, and outings for clients.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Performed client intake procedures according to internal standards for new admissions.
- Kept facility clean, performed basic maintenance, and restocked supplies to support program needs.
- Searched resident belongings prior to and during stays.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Administered medications to relieve symptoms and monitor effects on clients.
Behavioral Health Technician
Pacific Shores
01.2023 - 04.2023
- Monitored patients' physical and emotional well-being and reported unusual behavior or physical ailments to medical staff
- Facilitated recreational activities to help patients socialize.
- Issued medications from dispensary and maintain records in accordance with specified procedures
- Monitored patients' physical and emotional well-being and report unusual behavior and physical ailments to medical staff
- Escorted patients to medical appointments.
- Assisted with patient intakes, discharges and transfers.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
Line Cook/Cashier
The Habit Burger Grill
08.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Cashier/Sales Associate
Marshalls
11.2021 - 06.2022
- Processing and receiving payments and issuing receipts to customers as they leave with their purchases
- Managed inventory and restocked shelves to maintain appropriate availability of merchandise
- Greeted customers and offered assistance to help find specific products
- Counted cash in register at start and end of each shift, accounting for errors and solving discrepancies
- Enforced company return policy when processing refunds and returns, inspecting merchandise for wear or damage.
Education
Associate of Applied Science -
Orange Coast College
Costa Mesa, CA06.2027
High School Diploma -
Segerstrom High School
Santa Ana, CA06.2022
Skills
- Communication skills
- Client Transportation
- Crisis Intervention
- Maintaining Safety Standards
- Excellent Customer Service Skills
- Patient Intervention
Certification
CPR /AED/First Aid
CCAPP RADT Certification
- RBT - Registered Behavior Technician
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Behavior Health Technician
New Life Treatment Center
04.2023 - Current
Behavioral Health Technician
Pacific Shores
01.2023 - 04.2023
Line Cook/Cashier
The Habit Burger Grill
08.2022 - 03.2023
Cashier/Sales Associate
Marshalls
11.2021 - 06.2022
Associate of Applied Science -
Orange Coast College
High School Diploma -
Segerstrom High School