Mitzi Menzel
Eastern Front Brewing
Reno
1
Certification
Versatile professional with experience in hospitality, medical office support, and event coordination. Strong in communication, cash handling, and workflow management, with a proven ability to support teams and maintain smooth daily operations.
Work History
Bartender/Event Coordinator
- Crafted beer and cocktail pours while maintaining consistent drink quality and presentation.
- Monitored bar inventory, restocked glassware, and rotated beverage supplies efficiently.
- Maintained clean, sanitary bar stations and complied with safety and hygiene standards.
- Resolved guest concerns calmly, supporting positive taproom experiences and repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed event logistics and operations.
Lead Caterer
- Managed banquet timelines, aligning kitchen production with service schedules and client requirements.
- Supervised catering workflow, coordinating prep, transport, and event setup for consistent service delivery.
- Trained catering staff on portioning, presentation standards, and safe food handling procedures.
- Maintained strict adherence to food safety guidelines, ensuring the health and well-being of all attendees at catered functions.
- Enhanced event presentation by creating visually appealing food displays and arrangements.
- Maximized guest satisfaction by proactively addressing concerns or special requests raised during events.
Counter Clerk
- Greeted customers and processed meat counter orders with accurate product selection and pricing.
- Operated till systems to complete transactions, handle cash, and issue receipts.
- Prepared counter displays, rotating stock to support cleanliness and product availability.
Lead Server
- Trained new servers on menu knowledge, POS procedures, and service standards
- Resolved guest concerns promptly, preserving satisfaction and repeat business
- Monitored dining room readiness, resetting tables and supporting smooth turnover
Certification
- Food Hygiene, United Kingdom
- Certified Responsible Beverage Service, California Department of Alcoholic Beverage Control
Timeline
Bartender/Event Coordinator
Eastern Front Brewing
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Lead Caterer
Turtle Crossing
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Counter Clerk
Paul Bray & Sons Butcher
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Lead Server
Chili's Bar and Grill
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