Mitzi Nieves-Murray
Mission ,KS
Summary
Versatile Community Manager with successful history of meeting occupancy and payment goals while improving community satisfaction. Deep understanding of resident preferences and business operations requirements.
Overview
6
6
years of professional experience
Work History
Assistant Community Manager
CLK Multifamily Management
Overland Park , KS
03.2023 - 03.2025
- Executed rent collection and managed accounts efficiently.
- Supervised team operations while providing role-specific assistance.
- Maintained organized documentation through effective filing and digital systems.
- Applied knowledge of Fair Housing laws and property regulations to ensure compliance.
Assistant Community Manager
Block Multifamily Group LLC
Overland Park, KS
12.2020 - 01.2023
- Facilitated resident relations and resolved conflicts effectively.
- Administered leases and managed the renewal process.
- Tracked occupancy rates and prepared detailed reports for analysis.
- Supported marketing initiatives and outreach efforts to enhance community engagement.
Assistant Community Manager /Leasing Agent
CLK Multifamily Management
Overland Park, KS
04.2019 - 12.2021
- Demonstrated proficiency in property management software, including Yardi, RealPage, RentCafe, and CRM.
- Scheduled inspections and maintenance to ensure property upkeep.
- Managed front desk operations and greeted prospects effectively.
- Processed evictions and collections through Evans & Mullinax and Caine & Weiner.
Front Desk Agent
Hyatt Place
Overland Park, KS
04.2019 - 03.2020
- Managed reservations and addressed guest inquiries promptly.
- Coordinated with housekeeping and maintenance departments to ensure operational efficiency.
- Adhered to hotel policies and procedures, including safety and security protocols.
- Processed payments while maintaining accurate billing records.
Education
High School Diploma -
Shawnee Mission West High School
Overland Park05-2013
Skills
- Microsoft Office proficiency
- Phone etiquette and scheduling
- Document filing and organization
- Data entry and office management
- Attention to detail and confidentiality
- Bilingual (native Spanish speaker)
References
References available upon request.
Timeline
Assistant Community Manager
CLK Multifamily Management
03.2023 - 03.2025
Assistant Community Manager
Block Multifamily Group LLC
12.2020 - 01.2023
Assistant Community Manager /Leasing Agent
CLK Multifamily Management
04.2019 - 12.2021
Front Desk Agent
Hyatt Place
04.2019 - 03.2020
High School Diploma -
Shawnee Mission West High School
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