MIYCHE HARRIS
Wilmington,DE
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records, and handling simultaneous tasks in fast-paced settings.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Security Officer
Signal Securities
Newark, DE
2026 - Current
- Responded to emergencies, disturbances, and alarm activations using established procedures
- Communicated clearly with supervisors, clients, and local authorities during security events
- De-escalated conflicts and enforced property rules while maintaining professional presence
- Inspected doors, windows, and equipment to identify safety risks and security breaches
- Patrolled and monitored premises in company vehicle and by foot.
Security Officer
Allied Universal Security
Claymont, DE
04.2025 - 03.2026
- Patrolled assigned areas to deter suspicious activity and maintain site security
- Monitored CCTV, alarm systems, and access points for potential safety concerns
- Controlled visitor entry, badge checks, and unauthorized access to restricted areas
- Documented incidents, shift activity, and report details with accurate written logs
Document Processor
Adecco Staffing
Newark, DE
04.2024 - 03.2025
- Processed high-volume documents with consistent accuracy and strict attention to formatting requirements.
- Indexed, scanned, and routed records through electronic document management systems.
- Verified data integrity across source files, correcting discrepancies before final submission.
- Tracked document status and prioritized workloads to maintain efficient processing flow.
- Improved document workflows by identifying errors and recommending streamlined handling steps.
- Conducted thorough quality checks on completed documents, maintaining an exceptional level of accuracy and attention to detail.
ASSISTANT MANAGER
Dominos
Newark, DE
01.2023 - 05.2024
- Supervise team of 2 to 9 workers.
- Answer customer questions and handle concerns.
- Build solid skills in customer service, teamwork, and task prioritization.
- Track sales representatives' compliance with company policies and protocols.
CASHIER
Wingstop
11.2022 - 01.2023
- Process sales transactions and assist customers to support positive dining experiences.
- Maintain order accuracy and timely completion for to-go orders.
- Complete training on internal POS system and third-party delivery apps, including Uber Eats and DoorDash.
- Train new hires on sales procedures, customer service, and POS system use.
CUSTOMER SERVICE REPRESENTATIVE
Concentrix
03.2022 - 11.2022
- Exceed customer satisfaction goals by [15%-30% month over month] and identify opportunities to improve the customer experience
- Achieve average [customer service ratings of 87%], [13% higher than the company average]
- Provided quality customer service in a high-volume call center processing transactions and assisting with service sign-ups
- Achieved a [95% customer service rating] during annual audits and received recognition for exceptional communication skills
- Maintained in-depth knowledge of product lines to provide customer education on offerings, field inquiries, and assist customers quickly
SALES ASSOCIATE
BJ's wholesale club
10.2020 - 01.2021
- Displayed merchandise to create appealing sales floor and encourage accessory add-on purchases with large furniture items.
- Maintained high customer service standards in busy, fast-paced work settings.
- Worked with team to deliver orders accurately and efficiently.
- Processed payments at tables and cash registers using point-of-sale systems.
- Built rapport with customers to suggest new items and support repeat visits and purchases.
- Supported sales team by running cash registers, tidying sales floor, and managing stock when needed.
- Guided customers toward purchases based on interests, promotions, and other sales opportunities.
CUSTOMER SERVICE REPRESENTATIVE
Wawa
04.2020 - 07.2020
- Built client relationships, identified needs, and supported sales growth through tailored solutions.
- Processed transactions accurately and efficiently using POS systems.
- Delivered friendly, courteous customer service to improve shopping experience.
- Handled shipments and inventory processing.
Cashier
Rainbow
03.2019 - 03.2020
- Built client relationships, identified needs, and supported sales growth through tailored solutions.
- Processed transactions accurately and efficiently using POS systems.
- Delivered friendly, courteous customer service to improve shopping experience.
- Handled shipments and inventory processing.
Education
High School Diploma - In Early Childhood Education
Alexis I. DuPont High School
Greenville, Delaware06.2019
Skills
- Effective communication
- Detail orientation
- Ability to thrive in fast-paced environments
- Rapid learning ability
- Solution-oriented mindset
- Self-sufficiency
- Dependability
- Positive attitude
Certification
Yellow guard card
CPR
AED
Timeline
Security Officer
Allied Universal Security
04.2025 - 03.2026
Document Processor
Adecco Staffing
04.2024 - 03.2025
ASSISTANT MANAGER
Dominos
01.2023 - 05.2024
CASHIER
Wingstop
11.2022 - 01.2023
CUSTOMER SERVICE REPRESENTATIVE
Concentrix
03.2022 - 11.2022
SALES ASSOCIATE
BJ's wholesale club
10.2020 - 01.2021
CUSTOMER SERVICE REPRESENTATIVE
Wawa
04.2020 - 07.2020
Cashier
Rainbow
03.2019 - 03.2020
Security Officer
Signal Securities
2026 - Current
High School Diploma - In Early Childhood Education
Alexis I. DuPont High School