Summary
Overview
Work History
Education
Skills
Timeline
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Mizan Isak

Ft. Washington,MD

Summary

Professional banquet server with experience in delivering exceptional guest experiences in high-paced environments. Strong focus on team collaboration and flexibility, ensuring seamless service and guest satisfaction. Profficent at multitasking, problem-solving, and maintaining polished and welcoming demeanor. Demonstrated commitment to upholding highest standards of service and efficiency.

Overview

17
17
years of professional experience

Work History

On-Call Banquet Server

Hilton Alexandria Mark Center
06.2008 - Current
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.

On-Call Banquet Server

Gaylord National Resort & Convention Center
05.2008 - Current
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Set up banquet tables and chairs based on event requirements.
  • Developed strong relationships with clients through attentive service and prompt resolution of issues when they arose.
  • Addressed any guest concerns or special requests promptly and professionally, resulting in increased satisfaction ratings.

On-Call Banquet Server

Hyatt Regency Crystal City
09.2022 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Enhanced guest satisfaction by providing exceptional banquet service in a timely manner.

Education

High School Diploma -

Asmara High School
Asmara, Eritrea

Skills

  • Strong multitasking
  • Cleanliness and organization
  • Exceptional customer service
  • Clearing tables efficiently
  • Food safety
  • Adaptable to change
  • Cash handling accuracy
  • Efficient food delivery
  • Time management
  • Attention to detail

Timeline

On-Call Banquet Server

Hyatt Regency Crystal City
09.2022 - Current

On-Call Banquet Server

Hilton Alexandria Mark Center
06.2008 - Current

On-Call Banquet Server

Gaylord National Resort & Convention Center
05.2008 - Current

High School Diploma -

Asmara High School

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Mizan Isak