M’kaylah Caldwell

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Management of department duties including allocating labor, leading meetings, having performance conversations, and communicating with internal and external suppliers.

Track shipments details, locations, ETA.

Ensure successful execution of daily processing plan to meet or exceed site goals for efficiency through tracking production throughout the shifts and accurately course correcting when necessary.

Streamline logistics in the operation through the implementation of standard work and team leadership