Open To Work
Madison Gray
Escondido,CA
Summary
Dynamic professional excelling in client communication and creative problem-solving. Adept at project management and detail orientation, I have consistently enhanced customer satisfaction and team performance. My expertise in SketchUp and Revit complements my ability to deliver innovative solutions in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Expo Runner and Barback
Draft Republic
Escondido, CA
08.2024 - Current
- Streamlined bar operations by stocking, prepping, and organizing supplies to ensure service readiness.
- Managed reservations and seating arrangements to maximize capacity and elevate guest satisfaction.
- Collaborated with kitchen and wait staff to deliver seamless service and enhance guest experiences.
- Facilitated event setup and breakdown for special occasions to enhance guest experiences.
- Trained new employees on service standards and operational procedures to promote consistent service quality.
Sales Specialist
Apple
Rancho Cucamonga, CA
10.2023 - 05.2024
- Conducted customer engagements to identify needs and recommend suitable products, driving informed purchasing decisions.
- Achieved sales and service goals by incorporating feedback and coaching team members.
- Established expertise in addressing customer inquiries and resolving concerns, enhancing client trust.
- Personalized shopping experiences to enhance customer satisfaction and loyalty.
- Collaborated with team members to refine sales strategies, improving overall performance.
Barista, Shift Supervisor
Starbucks
Alta Loma, Rancho Cucamonga & Ontario, CA
10.2021 - 10.2023
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Managed inventory and restocked supplies during shifts, ensuring consistent availability of products for customers.
- Fostered supportive team environment through open communication and collaboration, enhancing team cohesion.
Education
Associates of Interior Design -
05-2026
Diploma -
05.2019
Skills
- Drafting
- Space Planning
- Detail orientation
- Creative problem-solving
- SketchUp and Endscape
- AutoCAD
- Revit
- Project management
- Client communication
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteHybridRemoteSalary Range
$20/hr - $1000/hrTimeline
Expo Runner and Barback - Draft Republic
08.2024 - Current
Sales Specialist - Apple
10.2023 - 05.2024
Barista, Shift Supervisor - Starbucks
10.2021 - 10.2023
Palomar College - Associates of Interior Design,
Rancho Cucamonga High School - Diploma,