Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic

M. Lynette Flanagan

Inverness,FL

Summary

Detail-oriented professional with a solid background in dispatch operations. Known for strong decision-making and attention to detail, contributing to streamlined processes and exceptional customer service.

Overview

18
18
years of professional experience

Work History

Dispatcher

The Villages Fl
The Villages, FL
09.2018 - Current
  • Coordinated daily dispatch operations to ensure timely delivery of services and resources.
  • Managed communication between service teams and clients to enhance customer satisfaction.
  • Developed and maintained efficient routing systems to optimize service response times.
  • Trained new dispatch staff on operational procedures and software use for improved performance.
  • Assisted with daily reports
  • Organized month end paperwork

Assistant Store Manager

TJX Companies
Champaign, IL
10.2007 - 10.2017
  • Led daily operational activities to enhance customer service and store efficiency.
  • Developed staff training programs to improve product knowledge and sales techniques.
  • Managed inventory control processes to reduce shrinkage and optimize stock levels.
  • Implemented visual merchandising strategies to increase product and drive sales.
  • Coordinated displays to help increase sales
  • Assisted with store inventories

Education

Associate of Science - Law Enforcement

Richland Community College
Decatur, IL
05-1989

Skills

  • Customer service
  • Attention to detail
  • Decision-making
  • Dispatch software
  • Time management
  • Prioritizing calls

Affiliations

Auxiliary Police Officer with City of Decatur IL 2 years 1989-1991

Interests

  • Documenting and sharing travel experiences while spending time with family

Timeline

Dispatcher

The Villages Fl
09.2018 - Current

Assistant Store Manager

TJX Companies
10.2007 - 10.2017

Associate of Science - Law Enforcement

Richland Community College
M. Lynette Flanagan