Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Intern

MLYNN CONVERY

Taylor,MI

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work History

PHARMACY TECHNICIAN

Walgreens
Trenton, MI
11.2021 - 11.2022
  • Demonstrated active listening and empathy to resolve over 50 customer complaints and offered effective solutions to address their concerns. Followed up with customers to ensure 100% satisfaction.
  • Provided detailed consultations and answered inquiries from over 100 patients, healthcare professionals, and physicians regarding drugs, potential side effects, and specified use.
  • Demonstrated exceptional adaptability and composure in high-stress environments, ensuring accurate and efficient processing of prescriptions and patient care.
  • Enhanced patient profiles by integrating real-time medication and insurance data; streamlined administrative processes, resulting in reduced data entry time by 40% and improved patient care”
  • Optimized patient profiles by incorporating up-to-date medication and insurance information; minimized errors and improved accuracy of patient records by 95%
  • Consulted with over 10 insurance company representatives to complete more than 40 claims processing, resolve concerns, and reconcile payments

Team Lead

Yanfeng Automotive Interiors
Romulus, MI
01.2015 - 01.2021
  • Optimized quality assurance by inspecting over 500 items and removing more than 50 defective parts, resulting in a 95% improvement in accuracy of patient records.”
  • Adjusted equipment to meet various productivity levels, resulting in a 10% increase in overall efficiency.
  • Minimized resource and time losses by addressing over 100 employee or production issues directly and implementing timely solutions.
  • Established open and professional relationships with team members to achieve quick resolutions for more than 50 various issues.
  • Promoted high standards through personal examples to help each member understand expected behaviors and standards, resulting in a 20% increase in overall team performance.

Cashier

Walmart
Southgate, MI
01.2010 - 01.2012
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Processed cash, check, and credit card transactions with excellent accuracy levels while ensuring a high level of customer service.
  • managed cash intake and outtake of $5,000 - $10,000 per day with 99.8% accuracy
  • Delivered an accurately balanced cash drawer 99.9% of the time

Education

High School Diploma -

Baker College of Allen Park
Allen, MI
09.2008 - 10.2011

Skills

    Active Listening

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

PHARMACY TECHNICIAN

Walgreens
11.2021 - 11.2022

Team Lead

Yanfeng Automotive Interiors
01.2015 - 01.2021

Cashier

Walmart
01.2010 - 01.2012

High School Diploma -

Baker College of Allen Park
09.2008 - 10.2011

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