M'man Kouassi
Conway,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Worlds Fashion Urban Clothing And Assessment
10.2022 - 07.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Teller
Centennial Bank
12.2019 - 07.2020
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
Master of Science - Data Analytics
University of Central Arkansas
Conway, AR12.2024
MBA - Financial Accounting
University of Arkansas At Little Rock
Little Rock, AR05.2022
BBA - Finance
University of Central Arkansas
Conway, AR05.2019
Skills
- Store Organization
- Stock Management
- Records Management
- Customer Relations
- Cash management
- Analytical Thinking
- Budgeting
- GAAP knowledge
- Microsoft Office
- Tableau
- R (Programming Language)
- SAS( Statistical Analysis System)
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Assistant Store Manager
Worlds Fashion Urban Clothing And Assessment
10.2022 - 07.2023
Teller
Centennial Bank
12.2019 - 07.2020
Master of Science - Data Analytics
University of Central Arkansas
MBA - Financial Accounting
University of Arkansas At Little Rock
BBA - Finance
University of Central Arkansas
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