M. Melissa Gentz
Administrative Assistant & Bookkeeper
Manistee,MI
Summary
Well-organized Administrative professional bringing excellent multitasking abilities developed over sixteen years of experience. Proficient in Intuit Quick Books and Microsoft Office. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
2
2
years of professional experience
Work History
Administrative Secretary
Trinity Lutheran Church And School
Manistee, MI
04.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to church and school employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Produced highly accurate internal and external letters and memoranda.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Reviewed and balanced daily bank deposits and deposit report.
- Answered multi-line phone system and greeted callers enthusiastically. Scheduled appointments and conducted follow-up calls.
- Created and updated records and files to maintain document compliance
Office Manager / Bookkeeper
Gentz Forest Products
Manistee, MI
3 2004 - 12.2020
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Intuit QuickBooks software.
- Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
- Produced high-quality documents and spreadsheets for internal and customer-facing needs using MS Office suite.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Received, screened and routed incoming calls.
- Handled all incoming business and client requests for information.
Education
Chic University of Cosmetology
Grand Rapids, MI05.1993
Free Soil High School
Free Soil, MI1990
Skills
- Clerical support
- Bookkeeping
- Documentation and control
- Excellent multi-tasking ability
Timeline
Administrative Secretary
Trinity Lutheran Church And School
04.2020 - Current
Office Manager / Bookkeeper
Gentz Forest Products
3 2004 - 12.2020
Chic University of Cosmetology
Free Soil High School