Jade Asencio
Poughkeepsie
Summary
Experienced professional versed in both medical and administrative tasks. Safety-oriented and multiskilled with a background in management. Proficient in blood sampling, clerical support and database optimization, consistently delivering personable and compassionate service.
Overview
11
11
years of professional experience
Work History
Administrative Secretary
Our Savior Lutheran Church
Fishkill
10.2025 - Current
- Managed scheduling for church events and meetings with community members.
- Prepared and distributed weekly bulletins and newsletters to congregants.
- Coordinated volunteer activities, ensuring proper communication and support.
- Assisted in maintaining church records and files for accurate documentation.
- Handled incoming calls and inquiries with professionalism and courtesy.
- Organized materials for meetings, providing necessary resources to staff members.
- Supported financial processes by processing donations and tracking contributions.
- Answered phones, responded to inquiries, and directed calls appropriately.
- Organized and maintained confidential files and records.
- Provided administrative support to the executive team including filing, faxing, photocopying, scanning documents.
- Filed and updated employee, customer and external partner contact information into company database.
- Wrote email messages, memos, and business letters for management and proofread documentation to provide error-free correspondence.
- Managed office supplies inventory and placed orders when necessary.
- Handled mail distribution duties such as sorting out incoming mail or packages for delivery or pickup.
- Conducted research and performed statistical analysis for weekly and monthly production reports.
- Set up workshops and meetings by scheduling conference rooms, coordinating catering and preparing supplies.
- Composed, edited and typed complex memos and reports with job-related software.
Bakery Business Owner
My Mommy Bakes
Poughkeepsie
03.2015 - Current
- Developed unique recipes and baked high-quality products for local customers.
- Managed inventory and sourced ingredients from reliable suppliers to ensure freshness.
- Oversaw daily operations, including staff scheduling and task assignments.
- Created engaging marketing materials to promote brand and attract new clients.
- Handled customer inquiries and resolved issues to enhance service experience.
- Determined pricing for products or services based on costs and competition.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Monitored cash flow to ensure proper budgeting of resources.
- Conferred with customers to understand needs and finalize purchase orders.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Ensured compliance with all local laws and regulations related to the business operations.
- Operated ovens and mixers to ensure consistent baking results.
- Maintained cleanliness of workstations and bakery equipment.
- Monitored inventory levels and restocked supplies as needed.
- Decorated cakes and pastries with precision and creativity.
- Followed health codes and regulations regarding food handling procedures.
- Collaborated with clients to create custom cake designs and flavors.
Phlebotomist
Westmed Medical Group
New Rochelle
03.2025 - 03.2026
- Collected blood samples from patients using proper techniques and equipment.
- Prepared specimens for laboratory analysis following established protocols.
- Assisted patients in feeling comfortable during blood draw procedures.
- Ensured compliance with safety regulations and infection control standards.
- Collaborated with healthcare team to coordinate patient care effectively.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Responded quickly and effectively to emergency situations.
- Maintained accurate records of collected specimens and test results.
- Scheduled appointments and managed patient flow to minimize wait times.
- Prepared examination rooms and ensured proper sanitation practices.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Supported administrative staff by processing payments.
Assistant Manager
Dollar General
Poughquag
01.2024 - 12.2025
- Assisted in managing store operations and ensuring compliance with company policies.
- Trained and mentored new employees on customer service standards and procedures.
- Coordinated inventory management to maintain stock levels and product availability.
- Implemented visual merchandising strategies to enhance product presentation and appeal.
- Oversaw cash handling processes, including deposits and daily register reconciliation.
- Developed staff schedules to optimize coverage during peak shopping hours.
- Resolved customer inquiries and complaints efficiently to ensure satisfaction.
- Conducted regular store audits to maintain cleanliness and organization standards.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Front Desk Receptionist
The Little Owl Spa
Poughkeepsie
01.2015 - 09.2018
- Welcomed clients and ensured a positive first impression at the wellness center.
- Managed appointment scheduling using spa management software efficiently.
- Processed payments and maintained accurate records of transactions daily.
- Handled phone inquiries and responded to client questions professionally.
- Coordinated with therapists to ensure timely service delivery for clients.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Coordinated maintenance requests for office equipment and facilities.
- Managed company calendar and scheduled events.
- Handled sensitive information in a confidential manner.
- Assisted in the management of the company's social media accounts.
Education
High School Diploma -
West Haven Highschool
West Haven, CT06-2010
Skills
- Blood sampling
- Specimen preparation
- Time management
- Database administration
- Customer service
- Clerical support
- Problem-solving
- Adaptability and flexibility
- Safety compliance
- Customer relationship management
- Quality assurance
Timeline
Administrative Secretary
Our Savior Lutheran Church
10.2025 - Current
Phlebotomist
Westmed Medical Group
03.2025 - 03.2026
Assistant Manager
Dollar General
01.2024 - 12.2025
Bakery Business Owner
My Mommy Bakes
03.2015 - Current
Front Desk Receptionist
The Little Owl Spa
01.2015 - 09.2018
High School Diploma -
West Haven Highschool