Mo Bailoni
Red Oak,Texas
Summary
- Conscientious sale/manager effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits. Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success. Dedicated Store Manager with more than 8 years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales.
Overview
8
8
years of professional experience
Work History
Store Manager
Golden Jewelers
01.2016 - 02.2024
- Grew overall sales operations from $50,00 to $150,000, Averaging 10%-15% growth each year.
- Consistently meet or exceed all store sales and revenue goals. Work with owners on forecasting to set annual store sales targets.
- Maintain store inventory of $500,000 , monitor inventory and provide report for ownership.
- Achieved dramatic improvements in inventory control, maintaining 95% accuracy.
- Manage in store marketing , arranging special sales and customer appreciation events. Develop and build customer relationships, maintain highest possible levels of customer satisfaction resulting in repeat business. Managed online store. Taking pictures of the products, uploading inventory , maintaining customer service. Identified opportunities to improve quality of service and over-all performance.
- Trained all store employees in company policies, procedures and product Managed ,trained and oversea jewelry repair services knowledge.
Education
Associate of Science -
Mountain View College
12.2016
Skills
- Client Account Management
- Customer Service
- Performance Evaluation and Monitoring
- Staff training/development
- Merchandising / Inventory management
- Team-oriented
- Superior Customer Service
- Strong Product Knowledge
- Reliable
- Detail-oriented
Timeline
Store Manager
Golden Jewelers
01.2016 - 02.2024
Associate of Science -
Mountain View College