Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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LISA MONTGOMERY

Frederick

Summary

Proven leader with a track record of exceeding sales and credit goals, notably achieving a 98% occupancy rate at LifeStorage. Skilled in client account management and strategic sales, I excel in building lasting customer relationships and leading teams to success. Expert in budget development and multitasking, I consistently deliver exceptional results.

Overview

33
33
years of professional experience

Work History

Store Manager

Clearhome Storage
Longmont
10.2024 - 02.2025
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Developed strategies to maximize sales and profitability.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Store Manager

LifeStorage
Boulder
01.2016 - 10.2024
  • Maintained a 98% occupancy rate
  • Highest in merchandise sales
  • Store is continually on the top for Customer Service
  • Exceeding store budget by 5%
  • Property maintenance
  • Respond to customers questions or concerns in a prompt and friendly manner

Assistant Store Manager

Ross Dress for Less
Longmont
08.2013 - 01.2016
  • Sales
  • Customer Service
  • Receiving
  • HR Functions
  • Vault
  • Shrink
  • Store operations
  • Responded to customers questions or requests in a prompt and efficient manner
  • Engage with customers in a sincere and friendly manner

Assistant Store Manager

Clarks
Denver
04.2013 - 07.2013
  • Merchandise sales
  • Training and Development
  • Scheduling
  • Inventory

Pro Service Specialist

Lowes
Longmont
04.2010 - 02.2013
  • Merchandise sales
  • Sales Contracts and Estimates
  • Recommended merchandise to customers based on their needs and preferences
  • Built relationships with customers to increase likelihood of repeat business
  • Contributed to team success by exceeding team sales goals by 3%
  • Exceeded credit goals by 10%
  • Responded to customers questions or concerns in a prompt and friendly manner

Pro Account Specialist

Home Depot
Longmont
04.2001 - 04.2010
  • Merchandise sales
  • Sales Contracts and Estimates
  • Engage customers in a sincere and friendly manner
  • Built relationships with customers to increase likelihood of repeat business
  • Contributed to team success by exceeding sales goals by 4%
  • Exceeded credit goals by 7%
  • Responded to customers questions and concerns in a prompt and friendly manner

Assistant Store Manager

Sears
Longmont
07.1992 - 03.2001
  • Store operations
  • Merchandise sales
  • Manager of Appliances and Electronics
  • Trained, coached and mentored staff to ensure smooth adoption of new programs
  • Exceeded sales goals and credit goals
  • Exceeded Extended Warranty goals
  • Recommended merchandise to customers based on their needs and preferences
  • Responded to customer questions and requests in a prompt and friendly manner

Education

High School Diploma -

Thomas B Doherty
Colorado Springs
05.1986

Skills

  • Exceptional interpersonal communication
  • Client account management
  • Effective leader
  • Budget development
  • Consistently meets and exceeds goals
  • Efficient multi-tasker
  • Customer Service oriented
  • Exceptional communication skills
  • Strong client relations
  • Strategic sales knowledge
  • Detail oriented
  • Quick learner

Affiliations

#1 is Extended warranty sales for Sears , Bake

Love to bake and do crafts . I also paint and draw . I was in charge charge of the Event committee for Sears, Home Depot, Lowes and Ross

Accomplishments

# 1 in Extended Warranties for Sears, Platinum award winner for Customer Service Home Depot ,

Timeline

Store Manager

Clearhome Storage
10.2024 - 02.2025

Store Manager

LifeStorage
01.2016 - 10.2024

Assistant Store Manager

Ross Dress for Less
08.2013 - 01.2016

Assistant Store Manager

Clarks
04.2013 - 07.2013

Pro Service Specialist

Lowes
04.2010 - 02.2013

Pro Account Specialist

Home Depot
04.2001 - 04.2010

Assistant Store Manager

Sears
07.1992 - 03.2001

High School Diploma -

Thomas B Doherty

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LISA MONTGOMERY