Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mo Jalali

BURLINGAME,California

Summary

Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Process Assistant

Amazon
07.2022 - 10.2023
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted training and change management processes to improve operations.
  • Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Offered data-driven recommendations to align company strategies and process improvement initiatives.

Yard Marshal

Amazon
12.2020 - 07.2022
  • Checked in and out trailers.
  • Made sure volume arrives and leaves the station on time.
  • Checked vehicle equipment for proper functioning prior to use.
  • scheduling loads to make sure goals are met.

Associate

Amazon
06.2020 - 12.2020
  • Worked varied hours to meet seasonal and business needs.
  • Moved and Organized boxes.
  • Picked and Staged routes.
  • Inducted ,unloaded, scanned packages.

Sandwich Artist

Ikes Sandwiches
02.2019 - 05.2020
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Prepared and served hot and cold sandwiches based on customer preferences.

Crew Member

Chipotle
11.2018 - 11.2019


  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

GED -

Sequoia High School
Redwood City, CA
11.2018

Skills

  • Safety Management
  • Attendance Tracking
  • Assignment Delegation
  • Performance Monitoring
  • Management Support
  • Supplier Relations

Timeline

Process Assistant

Amazon
07.2022 - 10.2023

Yard Marshal

Amazon
12.2020 - 07.2022

Associate

Amazon
06.2020 - 12.2020

Sandwich Artist

Ikes Sandwiches
02.2019 - 05.2020

Crew Member

Chipotle
11.2018 - 11.2019

GED -

Sequoia High School

Similar Profiles

CREATE PROFILE
Mo Jalali