Modesta Arcadia
Ontario,OR
Summary
Dynamic store manager with a strong background in retail operations and customer relationship management. Skilled in driving sales through promotional strategies and enhancing customer engagement, consistently achieving performance goals and fostering team development.
Overview
4
4
years of professional experience
Work History
Store Manager
Metro by T-Mobile
Ontario, Oregon
07.2022 - Current
- Managed daily store operations and ensured compliance with company policies.
- Oversaw inventory management and maintained accurate stock levels.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Implemented promotional strategies that increased customer engagement and boosted sales performance.
- Analyzed sales data to identify trends and improve product offerings.
- Trained and developed team members, improving customer service skills and fostering a positive shopping experience.
- Facilitated team meetings to discuss performance goals and expectations.
- Created weekly work schedules for store personnel.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Resolved customer inquiries and complaints effectively for satisfaction.
- Coordinated visual merchandising to create an appealing shopping environment.
- Recruited, trained and supervised new employees.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, and profits to inform management decisions and drive store performance.
Education
High School Diploma -
Ontario High School
Ontario, OR06-2022
Skills
- Inventory management
- Sales analysis
- Customer relationship management
- Visual merchandising
- Retail operations
- Loss prevention
- Performance management
- Team training
- Staff scheduling
- Planning
- Supervision and leadership
- Customer engagement
- Problem solving
- Troubleshooting
- Effective communication
- Communication
- Excellent communication
- Time management
- Time organization
- Conflict resolution
- Leadership development
- Team building
- Relationship building
- Networking
- Collaboration
- Organizational skills
- Remote office availability
- FLUENT IN spanish
- Problem resolution
Languages
Spanish
Professional
Timeline
Store Manager
Metro by T-Mobile
07.2022 - Current
High School Diploma -
Ontario High School