Modupefoluwa Pollydore
Brooklyn
Summary
Experienced and versatile professional with a solid background in both sales and healthcare, offering over five years of success in each field. In sales, I’ve developed a strong ability to connect with customers, understand their needs, and provide meaningful solutions, all while meeting performance goals. As a medical assistant, I’ve supported clinical teams with care and efficiency, ensuring a smooth and compassionate experience for patients. Whether in a retail environment or a medical setting, I bring reliability, warmth, and a deep commitment to service in every interaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Burlington
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Brand Ambassador
On Point
08.2019 - Current
- Achieved sales goals in 90% of brand ambassador campaigns, driving a 20% increase in revenue for promoted products.
- Conducted market research surveys, gathering feedback from 200+ potential customers to inform marketing strategies and product improvements.
- Built and maintained relationships with 30+ clients and customers, resulting in a 25% increase in brand loyalty and repeat business.
Event Planner
Foluwa Touch
01.2017 - Current
- Successfully executed 30+ events, ranging from corporate conferences to social gatherings, with an average satisfaction rating of 4.8 out of 5.
- Coordinated the setup and breakdown of booths, catering areas, and worker stations for each event, ensuring efficient operations and timely execution.
- Managed budgets of up to $20,000 for events, consistently staying within budget constraints and achieving cost savings of 10% on average.
WBl Medical Assistant
Heartcare Consultants
04.2025 - 04.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Sales Associate
Target
03.2019 - 08.2023
- Processed an average of 50 sales transactions per day, maintaining a 99% accuracy rate in handling cash and digital payments.
- Achieved a customer satisfaction rating of 4.9 out of 5 through exceptional customer service and prompt resolution of customer inquiries and concerns.
- Recognized as a top-performing sales associate, consistently exceeding monthly sales targets by 15%.
Medical Assistant
Joint Relief Associates of New York
02.2021 - 04.2021
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Brand Ambassador
On Point
08.2019 - 01.2021
- Achieved sales goals in 90% of brand ambassador campaigns, driving a 20% increase in revenue for promoted products.
- Conducted market research surveys, gathering feedback from 200+ potential customers to inform marketing strategies and product improvements.
- Built and maintained relationships with 30+ clients and customers, resulting in a 25% increase in brand loyalty and repeat business.
Sales Associate
Primark
03.2018 - 02.2019
- Assisted in locating and providing 50+ hard-to-find items to customers, earning positive feedback for going above and beyond to fulfill customer needs.
- Received multiple customer service awards for providing exceptional service an achieving a 98% customer satisfaction rating.
Education
Certificate - CCMA,EKG,PHLEBOTOMY
Job Corps
Brooklyn, NY06-2025
High School Diploma -
Brooklyn High School of The Arts
Brooklyn, NY06-2018
Skills
- Customer Service
- Active Listening
- Problem Solving
- Team Collaboration
- Patient-focused care
- Phlebotomy
- Data entry
- Vital sign monitoring
Certification
- CCMA - Certified Clinical Medical Assistant
- CET - EKG Technician
- PT - Phlebotomy Technician
- BLS- Basic Life Support certification
Timeline
WBl Medical Assistant
Heartcare Consultants
04.2025 - 04.2025
Sales Associate
Burlington
11.2024 - Current
Medical Assistant
Joint Relief Associates of New York
02.2021 - 04.2021
Brand Ambassador
On Point
08.2019 - Current
Brand Ambassador
On Point
08.2019 - 01.2021
Sales Associate
Target
03.2019 - 08.2023
Sales Associate
Primark
03.2018 - 02.2019
Event Planner
Foluwa Touch
01.2017 - Current
Certificate - CCMA,EKG,PHLEBOTOMY
Job Corps
High School Diploma -
Brooklyn High School of The Arts
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