MOE ARAJ

Achieved operational efficiency through effective management of front of house activities. Enhanced team performance by implementing strategic hiring and training practices. Increased customer engagement by successfully marketing daily specials and catering events. Maintained high operational standards through diligent oversight of establishment operations.

Oversaw front-of-house operations while training staff to enhance service quality. Partnered with chef to develop innovative drink menu and special offerings. Contributed to kitchen efficiency by stepping in to wash dishes and prepare salads when necessary.

Enhanced front-of-house operations through proactive support of management initiatives. Improved team performance by assisting with various operational tasks. Fostered a collaborative atmosphere that elevated customer satisfaction.

Achieved high customer satisfaction through proficient management of front-of-house operations. Created and implemented effective training programs for new hires. Enhanced hiring processes to assemble a talented team.

Led strategic planning for daily operations to optimize efficiency. Oversaw training programs to enhance team skills and performance. Directed inventory management and vendor negotiations to secure favorable credit terms. Supervised quality control initiatives to uphold product standards.

• Implemented strategies to maintain a proactive attitude towards responsibilities, contributing to consistent performance and reliability excellence.
• Managed task execution amidst evolving priorities, contributing to collective team success.
• Facilitated teamwork and optimized productivity by applying advanced interpersonal skills in multiple project assignments.
• Assessed shifting dynamics and refined strategies to ensure alignment with current developments.

• Directed daily operations across multiple restaurant units, ensuring adherence to safety and health regulations.
• Oversaw staff recruitment, training, and performance evaluations to cultivate cohesive team dynamics.
• Executed cost-control measures to enhance inventory management efficiency.
• Formulated and implemented marketing strategies to drive customer engagement and boost sales volume.
• Cultivated strong partnerships with suppliers to negotiate advantageous contracts.
• Optimized service processes to enhance operational efficiency and elevate guest satisfaction scores.
• Facilitated team meetings to drive continuous improvement initiatives and foster a culture of excellence in service delivery.
• Oversaw labor cost management through productivity monitoring and strategic scheduling decisions.
• Resolved customer concerns swiftly and professionally, transforming potential negative experiences into positive outcomes.
• Facilitated customer interactions by greeting patrons and actively soliciting feedback.
• Executed precise inventory calculations and ordered necessary supplies.
• Cultivated a positive atmosphere while ensuring exceptional food and service for every customer.
• Fostered open communication between front and back-of-house teams to enhance operational efficiency.
• Established clear expectations to enhance team performance and accountability.
• Managed cash register balancing, transaction reconciliation, and earnings deposit to bank.
• Oversaw daily operations, including budget management, inventory control, and vendor relations.
• Diagnosed equipment issues, executed troubleshooting procedures, and coordinated maintenance support to ensure optimal restaurant operations.
• Oversaw staff scheduling and ensured optimal coverage for all shifts.