Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Deawndra Williams

Gilbert,AZ

Summary

Dynamic administrative professional with a proven track record at Jack Yates High School, excelling in efficient schedule coordination and enhancing team cohesion through organized events. Skilled in data entry and verbal communication, I foster strong relationships and deliver exceptional customer service, consistently exceeding expectations and improving operational efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Jack Yates High School
06.2007 - 06.2009
  • Coordinated schedules and meetings for executives, ensuring efficient use of time and resources.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Developed filing systems that improved document retrieval speed and accuracy across departments.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Business Owner

Divine Hair Design
02.1996 - 08.2000
  • Cultivated relationships with suppliers to negotiate favorable terms and improve inventory management.
  • Created marketing materials to promote products and increase brand visibility in local markets.
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
  • Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

Locke High School
Los Angeles, CA

Skills

  • Administrative support
  • Data entry
  • Computer skills
  • Internet research
  • Multi-Line phone systems
  • Filing
  • Mail handling
  • Staff/student relations
  • Verbal communication
  • Team bonding

Certification

  • Certified Upholsterer
  • Licensed Cometologist

Timeline

Administrative Assistant

Jack Yates High School
06.2007 - 06.2009

Business Owner

Divine Hair Design
02.1996 - 08.2000

Locke High School
Deawndra Williams