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Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Moenique Fields

Austell,GA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Quality Control SpecialistLitigation AdjusterTeam Lead – Commercial Property AdjusterField AdjusterCommercial Examiner

Work Type

Full TimeContract Work

Location Preference

RemoteOn-Site
Location: Atlanta, GADetroit, MIHouston, TXMiami, FLNew York, NY
Open to relocation: Yes

Salary Range

$100000/yr - $200000/yr

Summary

Senior Insurance Adjuster with 10+ years of progressive experience in property, commercial, CAT, NFIP flood, and litigation claims. Proven expertise in high-volume environments, large-loss exposures, and FEMA compliance. Adept at leveraging advanced claims systems to drive accurate resolutions, reduce cycle times, and ensure regulatory compliance. Strong leadership background with a track record of improving operational efficiency and team performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Quality Control Specialist

FEMA Hermit’s Peak/Calf Canyon Fire Program
01.2024 - 02.2026
  • Conducted comprehensive quality control reviews on high-volume FEMA claims to ensure compliance with federal guidelines
  • Audited complex residential and commercial losses, including large-loss and business interruption claims
  • Identified discrepancies and reduced overpayment risks through detailed file analysis
  • Approved claim payments and escalated issues for resolution
  • Collaborated with adjusters, examiners, and legal teams to ensure audit readiness
  • Utilized FEMA CLIP and internal systems for documentation and compliance tracking

Litigation Adjuster

Florida Insurance Guaranty Association (FIGA)
02.2023 - 01.2024
  • Managed high-volume litigated property claims from inception to resolution
  • Coordinated with attorneys, public adjusters, and insureds to resolve disputes
  • Performed coverage analysis and developed litigation strategies
  • Negotiated settlements to minimize exposure and reduce legal costs
  • Maintained strict adherence to state regulations and litigation protocols

Team Lead – Commercial Property Adjuster

IMS Claim Services, Inc.
03.2022 - 02.2023
  • Led and supervised a team of adjusters handling commercial property claims
  • Assigned workloads, monitored performance, and ensured timely claim resolution
  • Reviewed estimates using Xactimate and Symbility for accuracy and compliance
  • Trained team members on systems, best practices, and regulatory requirements
  • Reduced backlog and improved workflow efficiency
  • Managed complex commercial and large-loss claims

Field Adjuster

Heritage Insurance
02.2021 - 02.2022
  • Conducted on-site inspections for residential and commercial property claims
  • Assessed damages and prepared detailed estimates using Xactimate
  • Communicated claim decisions and coverage with policyholders
  • Managed claims from first notice of loss through closure
  • Ensured compliance with company policies and state regulations

Commercial Examiner

Mercury Insurance
03.2020 - 02.2021
  • Evaluated commercial claims involving complex coverage and liability exposures
  • Determined claim outcomes, including payments and denials
  • Maintained high accuracy while managing a large caseload
  • Collaborated with internal teams and vendors for efficient claim resolution

Flood Adjuster (NFIP)

Lloyd’s of London
02.2019 - 03.2020
  • Adjusted CAT flood claims in disaster zones under NFIP guidelines
  • Conducted inspections and documented damages per FEMA standards
  • Prepared detailed estimates and reports for claim settlements
  • Ensured strict compliance with federal and program requirements

Litigation Desk/Field Adjuster

Citizens Property Insurance
08.2017 - 01.2019
  • Managed litigated claims both in the field and desk environments
  • Performed inspections, evaluated damages, and supported legal processes
  • Negotiated settlements and coordinated with attorneys and public adjusters
  • Prepared documentation for litigation and dispute resolution

File Examiner

Olympus Insurance
03.2016 - 08.2017
  • Audited claim files for accuracy, completeness, and compliance
  • Identified discrepancies and reduced claim errors
  • Improved documentation standards and claim handling processes

Auto Bodily Injury Adjuster

State Farm
06.2014 - 03.2016
  • Managed bodily injury claims involving moderate to severe injuries
  • Reviewed medical records and determined liability and damages
  • Negotiated settlements with claimants and attorneys
  • Ensured compliance with policy provisions and regulations

Deputy Sheriff

Mecklenburg County Sheriff’s Office
05.2011 - 06.2014
  • Conducted investigations and enforced laws to maintain public safety
  • Prepared detailed incident and arrest reports
  • Managed high-pressure situations requiring sound judgment
  • Collaborated with legal professionals and community stakeholders

Education

Bachelor of Science - Criminal Justice

Delta College
Bay City, MI
12-2010

Skills

  • 70 WPM Typing Speed
  • Clerical & Data Entry
  • FEMA Claims (CLIP, Compliance, Auditing)
  • Xactimate Level 2 Certified
  • XactAnalysis
  • Symbility & LightSpeed
  • Guidewire ClaimCenter
  • Microsoft Office (Outlook, Excel, Word, Teams)
  • Adobe Acrobat
  • Audatex, Copart, NextGen, SIMS
  • External Claims Systems
  • Coverage Analysis & Policy Interpretation
  • Litigation Claims Handling
  • Commercial & Residential Property Claims
  • Negotiation & Settlement Resolution
  • Quality Assurance & File Auditing

Certification

  • Xactimate Level 2 Certified
  • NFIP Flood Certified
  • FEMA Contractor Card
  • TWIA/TFPA Desk Examiner
  • State Farm Property & Auto Certified
  • Active Insurance Licenses: GA, NY, HI, CA, FL, TX, SC, LA.

Timeline

Quality Control Specialist

FEMA Hermit’s Peak/Calf Canyon Fire Program
01.2024 - 02.2026

Litigation Adjuster

Florida Insurance Guaranty Association (FIGA)
02.2023 - 01.2024

Team Lead – Commercial Property Adjuster

IMS Claim Services, Inc.
03.2022 - 02.2023

Field Adjuster

Heritage Insurance
02.2021 - 02.2022

Commercial Examiner

Mercury Insurance
03.2020 - 02.2021

Flood Adjuster (NFIP)

Lloyd’s of London
02.2019 - 03.2020

Litigation Desk/Field Adjuster

Citizens Property Insurance
08.2017 - 01.2019

File Examiner

Olympus Insurance
03.2016 - 08.2017

Auto Bodily Injury Adjuster

State Farm
06.2014 - 03.2016

Deputy Sheriff

Mecklenburg County Sheriff’s Office
05.2011 - 06.2014

Bachelor of Science - Criminal Justice

Delta College

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Moenique Fields