Moesha Andrews
Senior Pharmacy Technician
Little Rock,AR
Summary
Pharmacy technician supporting safe dispensing, insurance processing, and medication counseling in a busy retail setting. Handles prescription entry, prior authorizations, inventory audits, and pharmacy calculations while helping pharmacists verify orders and prevent errors. Brings training support for new technicians and is prepared to grow into Senior Pharmacy Technician responsibilities.
Overview
3
3
Certifications
9
9
years of professional experience
Work History
Pharmacy Technician
Kroger
08.2020 - Current
- Process [number] insurance claims weekly and support prior authorization requests through electronic systems.
- Fill [number] prescriptions daily while verifying safety details and medication guidelines.
- Manage medication inventory through audits, restocking, and disposal of expired products.
- Verify prescription details with pharmacists and resolve dosage discrepancies before dispensing.
- Provide clear customer service by answering medication, side effect, and interaction questions.
- Enter prescriptions into internal systems, maintain organized pharmacy areas, and complete routine equipment upkeep.
- Train new pharmacy technicians on SOPs, workflow processes, and safety protocols.
Medication Reconciliation Technician
Baptist Health
04.2024 - 08.2026
- 1. Develop a list of current medications: Obtain the best possible medication history by speaking with the patient and, if necessary, their family or caregivers. This should include all prescription and non-prescription drugs, as well as vitamins, supplements, creams, and inhalers.
- Develop a list of newly prescribed medications: Compile a list of all medications that have been ordered in the new care setting.
- Compare the two lists: Carefully compare the medication history with the new orders to identify any discrepancies. This could involve differences in drug name, dose, frequency, or route.
- Make clinical decisions: Based on the comparison, make evidence-based decisions to resolve any discrepancies. This might involve continuing, discontinuing, or adjusting a medication.
- Communicate the updated list: Ensure that the final, reconciled list is clearly documented and communicated to the patient and all subsequent healthcare providers.
Kroger Associate
Kroger
08.2019 - 08.2020
- Rotate produce regularly to maintain freshness, reduce waste, and keep inventory presentation consistent.
- Assist customers in selecting quality fruits and vegetables, offering practical guidance on ripeness, storage, and use.
- Answer questions about produce nutrition and cooking methods to improve the in-store customer experience.
- Develop and apply customer-service improvements that strengthen engagement and satisfaction in the produce department.
Sales Associate
American Eagle Outfitters
04.2017 - 05.2018
- Resolved customer questions and complaints promptly to maintain a positive shopping experience.
- Created visually appealing merchandise displays with team members to support foot traffic and sales.
- Used CRM software to track customer preferences, purchase history, and follow up on potential leads.
- Welcomed existing, new, and potential customers with a strong first impression at the store entrance.
- Helped customers locate products and checked store inventory for merchandise at other sites.
Education
High School Diploma - undefined
Watson Chapel High School
Pine Bluff, AR5 2015
Skills
- Medication therapy management
- Medication error prevention
- Data entry
- Microsoft Excel
- Insurance prior authorization
- Pharmacy inventory control
- Prescription processing
- Claim rejection resolution
- Medication reconciliation documentation
- Medication dispensing
- Medication reconciliation documentation
Certification
CPR certification
Timeline
Medication Reconciliation Technician
Baptist Health
04.2024 - 08.2026
Pharmacy Technician
Kroger
08.2020 - Current
Kroger Associate
Kroger
08.2019 - 08.2020
Sales Associate
American Eagle Outfitters
04.2017 - 05.2018
High School Diploma - undefined
Watson Chapel High School