Moesha Loueke
Arlington
Summary
Part time Student pursuing a Bachelor's Degree in Biomedical Sciences at George Mason University. Enthusiastic Shift Supervisor at Starbucks Coffee Company with four years experience in cash handling and team leadership. Ensure customer satisfaction through strong relationship-building and effective staff training. Fluent in advanced French, facilitating diverse customer interactions.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
STARBUCKS COFFEE COMPANY
09.2021 - Current
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Managed staff hiring, training and supervision.
- Supervised daily operations, ensuring adherence to quality and safety standards.
Sales Associate
American Eagle Outfiters
03.2020 - 06.2021
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained store presentation and visual merchandising standards to drive sales.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and objectives.
- Addressed customer inquiries and resolved issues promptly, ensuring satisfaction.
- Conducted inventory counts and restocked merchandise to ensure availability.
Education
No Degree - Biomedical Sciences
George Mason University
Fairfax, VA05-2027
Skills
- Cash handling
- Employee onboarding and training
- Safety compliance
- Team leadership
- Advanced French Skills
- Inventory management
- Strong verbal and written communication
Languages
French
Professional Working
Timeline
Shift Supervisor
STARBUCKS COFFEE COMPANY
09.2021 - Current
Sales Associate
American Eagle Outfiters
03.2020 - 06.2021
No Degree - Biomedical Sciences
George Mason University