Summary
Overview
Work History
Education
Skills
Timeline
Generic

Moesha Smith-Cooley

Katy,TX

Summary

Adept at fostering engaging environments and enhancing operational efficiency, my tenure at Mandito's Tex-Mex honed my customer service and safe food handling skills. Leveraging Microsoft Office and multitasking abilities, I've consistently improved customer satisfaction and streamlined processes, contributing significantly to workplace achievements.

Overview

5
5
years of professional experience

Work History

Server

Mandito's Tex-Mex
02.2023 - 08.2023
  • Greet customers with a professional demeanor, ensuring a welcoming atmosphere upon arrival
  • Take and accurately record customer orders, inputting them into the computer system for seamless processing
  • Assist customers in menu selection by providing recommendations for food and drink options

Teacher Assistant/Floater

Children Lighthouse
04.2023 - 08.2023
  • Enhanced student comprehension by providing individualized support during instructional periods, fostering a positive learning environment
  • Supervised and engaged with students during lunch and recess, promoting social skills and reinforcing educational concepts outside the classroom
  • Collaborated with lead teachers to implement lesson plans and activities that supported overall student development and learning objectives

Teacher Assistant

Kids R Kids
02.2023 - 04.2023
  • Enhanced student comprehension during instructional periods by providing targeted support and supervision to learners
  • Extended educational opportunities beyond the classroom by facilitating engaging lunch and recess activities, reinforcing key concepts
  • Fostered a positive learning environment, contributing to overall student engagement and development

Data Entry

Trancore
Houston, Tx
05.2022 - 06.2022
  • Executed data entry tasks utilizing typing and voice recording techniques to ensure accurate and efficient input of information into databases
  • Maintained data integrity by meticulously verifying and cross-referencing entries, contributing to improved operational efficiency

Package Handler

FedEx
01.2022 - 05.2022
  • Ensured accurate processing and separation of packages, contributing to an efficient and safe workflow that enhanced customer satisfaction
  • Supported the timely processing of items, facilitating quicker regional access and improving overall operational efficiency
  • Assisted delivery drivers with accurate information, optimizing delivery routes and enhancing effectiveness in customer service

Customer Service/Cashier

Rue 21
Katy, Tx
11.2021 - 05.2022
  • Assisted in inventory management and pricing updates to enhance the overall shopping experience for customers
  • Delivered exceptional customer service, contributing to a positive shopping environment that encouraged increased customer engagement
  • Supported merchandising efforts and display strategies to drive higher purchase rates during customer visits

Lifeguard

Katy ISD Aquatic Center
05.2019 - 09.2020
  • Ensured a safe and enjoyable swimming environment during lessons and recreational activities for patrons
  • Monitored and maintained the operational integrity of aquatic equipment, contributing to the facility's overall efficiency
  • Delivered exceptional customer service, promoting positive experiences for families and participants at the facility

Hostess

Olive Garden Restaurant
09.2020 - 08.2020
  • Cultivated a welcoming atmosphere for guests, enhancing their overall dining experience
  • Ensured seamless service flow, contributing to customer satisfaction and operational efficiency
  • Assisted in managing guest volume, supporting inventory organization and supply management

Athletic Trainer

Paetow High School
Katy, Tx
05.2018 - 05.2020
  • Provided comprehensive athletic training services to student-athletes, including injury prevention, assessment, rehabilitation, and emergency care, while collaborating with coaches and medical staff to ensure optimal athlete health and performance

Lifeguard

Greater Houston Swim Management
05.2019 - 09.2019
  • Ensured a safe swimming environment for families by monitoring activities and implementing safety protocols
  • Oversaw facility operations and maintained equipment, contributing to the overall functionality and reliability of the swimming environment

Children & Youth Ministry Praise Team

Higher Dimension Church
Katy, Tx
11.2012
  • Collaborated with church leadership to develop and implement engaging worship programs for children and youth, fostering spiritual growth and community involvement through music and performance

Education

High School Diploma -

Paetow High School
Katy, Tx
01.2020

Skills

  • Microsoft Office
  • YouTube Live
  • CPR Training
  • Water Safety Instructor Training
  • Hostess support
  • Safe food handling
  • Server training
  • Food sales and promotion
  • Team member support
  • Food inspection
  • Take-out service
  • Menu memorization
  • Food safety
  • Food running
  • Sales techniques
  • Customer service
  • Cash handling
  • Multitasking and organization

Timeline

Teacher Assistant/Floater

Children Lighthouse
04.2023 - 08.2023

Server

Mandito's Tex-Mex
02.2023 - 08.2023

Teacher Assistant

Kids R Kids
02.2023 - 04.2023

Data Entry

Trancore
05.2022 - 06.2022

Package Handler

FedEx
01.2022 - 05.2022

Customer Service/Cashier

Rue 21
11.2021 - 05.2022

Hostess

Olive Garden Restaurant
09.2020 - 08.2020

Lifeguard

Katy ISD Aquatic Center
05.2019 - 09.2020

Lifeguard

Greater Houston Swim Management
05.2019 - 09.2019

Athletic Trainer

Paetow High School
05.2018 - 05.2020

Children & Youth Ministry Praise Team

Higher Dimension Church
11.2012

High School Diploma -

Paetow High School
Moesha Smith-Cooley