Mohadeseh Amouei Langeroudi
San Jose,CA
Summary
Friendly Dental Receptionist dedicated to greeting every patient with smile and running front desk day-to-day operations smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients' concerns.
Overview
2
2
years of professional experience
Work History
Dental Receptionist
Dr. Mirkhosro Alipoor
LANGROUD, GUILAN
02.2016 - 06.2018
- Answered and managed incoming calls and emails.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Collected payments from patients and arranged payment schedules.
- Communicated with patients with compassion while keeping medical information private.
- Managed front desk operations including scheduling appointments, collecting payments.
- Provided support with front office duties such as photocopying documents or scanning files.
- Educated patients on proper oral health care instructions and preventive measures.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Gathered medical information, dental health history and vitals from patients.
- Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
- Verified patient's eligibility for benefits under various insurance plans.
- Interviewed patients to complete case histories and intake forms.
- Planned and completed group projects, working smoothly with others.
Education
Bachelor - Audiology
Babol Medical University
Iran, Babol06-2018
Skills
- Patient Flow Management
- Patient Scheduling
- Issue Resolution
- Administrative Support
- Phone and Email Etiquette
- Mail Sorting and Distribution
- Patient Relations
- Data Entry
- Insurance Billing
- Office Opening and Closing
- Payment Processing
- Front Office Management
- Patient Services
- Records Management
- Confidentiality
- Appointment Scheduling
Languages
English
Full Professional
Persian
Native/ Bilingual
Spanish
Elementary
Timeline
Dental Receptionist
Dr. Mirkhosro Alipoor
02.2016 - 06.2018
Bachelor - Audiology
Babol Medical University