Mohamed Elhag
Houston,TX
Summary
Computer Engineering student and tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Seeking to leverage my skills in customer service and product knowledge to serve the community and contribute to the success of T-Mobile as a Sales Associate.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Store Associate
Postal Depot
06.2024 - Current
- Delivered exceptional customer service by addressing inquiries, processing shipments, and resolving issues promptly, enhancing overall customer satisfaction.
- Managed daily store operations, including inventory management, cashier duties, and handling administrative tasks, ensuring smooth and efficient store functionality.
- Developed expertise in product knowledge and store procedures, enabling effective assistance and recommendations to customers.
- Implemented best practices for customer interactions and store management, contributing to a positive and organized shopping environment.
Booth Operator
Galaxy Spinners
06.2023 - 12.2023
- Drove sales by engaging customers, demonstrating product features, and effectively closing sales transactions.
- Independently managed all aspects of booth operations, including opening and closing procedures, to ensure a smooth and secure setup each day.
- Maintained attractive and organized display arrangements to maximize product visibility and appeal.
- Provided personalized customer service by addressing questions and concerns, leading to a high level of customer satisfaction and repeat business.
- Monitored inventory levels and restocked products as needed to keep the booth well-stocked and operational.
Education
Bachelor Of Science - Computer Engineering
University of Houston
Houston, TX05.2027
Skills
-Sales techniques (Consultative selling, transactional selling, solution selling, and provocative selling)
-Costumer Service skills
-Trilingual
-Hardware knowledge
-POS systems
-Interpersonal Communication
Certification
- Social Media Marketing Certificate
Proof of proficiency in online advertising and social media marketing.
Languages
Arabic
Native or Bilingual
Spanish
Professional Working
Additional Information
I am genuinely excited about the opportunity to contribute to T-Mobile and am confident that my strong customer service skills, experience in retail operations, and passion for technology will make me a valuable asset to your team. My background has equipped me with the ability to handle diverse tasks and provide exceptional service, and I am eager to bring this dedication to a T-Mobile. I am also committed to continuous learning and am enthusiastic about expanding my knowledge to better serve your customers and support the company's goals. Thank you for considering my application-I look forward to the possibility of contributing to T-Mobile's success.
Timeline
Retail Store Associate
Postal Depot
06.2024 - Current
Booth Operator
Galaxy Spinners
06.2023 - 12.2023
- Social Media Marketing Certificate
Proof of proficiency in online advertising and social media marketing.
Bachelor Of Science - Computer Engineering
University of Houston
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