Mohamed Elsaid
Fort Lauderdale,FL
Summary
Dynamic sales leader with a proven track record at Grieco Ford Fort Lauderdale, excelling in customer relationship management and consultative sales. Skilled in CRM proficiency and persuasive communication, I've significantly enhanced customer retention and satisfaction. Expert in leveraging product and service knowledge to exceed sales targets and foster long-lasting client relationships.
Overview
15
15
years of professional experience
Work History
Sales Consultant
Grieco Ford Fort Lauderdale
02.2018 - 06.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
General Manager
Frankie And Johnnie Steak House
07.2009 - 08.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Bachelor Degree - Civil Engineering
Alexandria University of Engineering
Egypt06.1997
Skills
- Customer Relationship Management
- Customer Retention
- CRM proficiency
- Product and service knowledge
- Persuasive Communication
- Closing Techniques
- Consultative Sales
Timeline
Sales Consultant
Grieco Ford Fort Lauderdale
02.2018 - 06.2024
General Manager
Frankie And Johnnie Steak House
07.2009 - 08.2017
Bachelor Degree - Civil Engineering
Alexandria University of Engineering
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