Hardworking and passionate job seeker with strong organizational skills.
Overview
15
15
years of professional experience
Work History
Account Manager (Isolation Rooms -HVAC )
Medical HVAC Company
03.2015 - 02.2022
Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Oversaw new business development and customer servicing.
Educated clients on new product and updated account information to maintain high standards of client service.
Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
Expanded sales by facilitating client satisfaction and renewing customer relations.
Negotiated prices for products and freights to decrease overall costs .
Senior Sales Engineer (Isolation Rooms-HVAC)
Banaja Medical Company
01.2011 - 03.2015
Designed and delivered product training for clients.
Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
Attended trade shows and seminars to promote products and network with industry contacts.
Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
SalesEngineer
Modern Media Systems
05.2007 - 12.2010
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Bachelor Degree - Communication & Electronics, Communication Engineering
Philadelphia University
Amman ,Jordan
06.2008
Skills
COMPUTER SKILLS
Microsoft Office with very good knowledge Excell Sheet
Document Organization
Data Analysis
Accomplishments
Saudi Ericson 15/7/2006 – 30/9/2006 Electronic Cabinet’s Installation & Maintenance