Results-driven manager with extensive experience in the restaurant industry. Skilled in decision-making, staff training, and inventory management. Committed to enhancing customer experiences and operational efficiency to achieve excellence in service.
Work History
Training Resturant Manager
6 Years 8 Months
Wendy's ( Raleigh Delight) | 10.2019 - Current
Led daily operations to ensure efficient service delivery and customer satisfaction.
Trained and mentored staff to improve team performance and operational efficiency.
Implemented quality control measures to enhance product consistency and safety standards.
Managed inventory levels, optimizing supply chain processes to reduce waste.
General Manager
1 Year 9 Months
Roma Pizza & Subs | 01.2018 - 10.2019
Oversaw daily operations, ensuring efficiency and high-quality service delivery.
Developed and implemented strategic marketing initiatives to increase customer engagement.
Managed inventory control systems, optimizing stock levels and reducing waste.
Trained and mentored staff on best practices in customer service and food preparation.
Business Owner
5 Years 1 Month
Sun Tower Aluminum & Glass | 02.2014 - 03.2019
Developed and implemented operational strategies to enhance efficiency in production processes.
Managed budgeting and financial forecasting to ensure profitability and sustainability of business operations.
Oversaw project timelines, ensuring timely delivery of aluminum and glass products to clients.
Trained and mentored staff on best practices for installation techniques and customer service standards.
Business Owner
8 Years 2 Months
Magic Touch Painting and Design | 03.2006 - 05.2014
Oversaw daily operations, ensuring quality and efficiency in aluminum and glass product manufacturing.
Developed strategic partnerships with suppliers to enhance material sourcing and reduce costs.
Led team training sessions to improve technical skills and operational safety standards.
Implemented inventory management systems, optimizing stock levels and reducing waste.
Coordinated project timelines, ensuring timely completion while adhering to budget constraints.
Business Owner
9 Years 9 Months
Teddy's Pizza & Subs | 07.2004 - 04.2014
Established strong vendor relationships to streamline supply chain logistics for materials procurement.
Conducted market analysis to identify trends and opportunities for business growth within the industry.
Implemented quality control measures, resulting in improved product reliability and customer satisfaction rates.
Coordinated marketing efforts, increasing brand awareness through targeted campaigns and community outreach initiatives.
Professional Soccer Player
13 Years 1 Month
Union Club Of Alexandria | 02.1990 - 03.2003
Education
High School Diploma
Alexandria Commercial School | Alexandria - Egypt | 05-1991
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Accomplishments
Achieved [Result] by completing [Task] with accuracy and efficiency.
Supervised team of [Number] staff members.
Documented and resolved [Issue] which led to [Results].
Achieved [Result] by introducing [Software] for [Type] tasks.