Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zahra Ali

Bahrain

Summary

Dynamic sales professional with a proven track record at Toys R, excelling in customer relationship management and sales reporting. Adept at leveraging CRM software to enhance client interactions and drive revenue growth. Recognized for resolving customer issues swiftly while fostering strong relationships, ensuring compliance, and supporting team objectives.

Overview

2
2
years of professional experience

Work History

Receptionist

Gym Source
01.2024 - 06.2025
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Organized travel arrangements for staff members including flights, hotels, car rentals.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Compiled data from various sources into organized reports for management review.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.

Sales

Sales Associates
Bahrain
06.2023 - 11.2023
  • Coordinated sales team efforts to achieve quarterly sales targets.
  • Supported the sales team in developing strategies to increase sales revenue.
  • Administered monthly sales reports, monitoring sales growth and assessments.

Sales Agent

Toys R
Manama
01.2023 - 04.2023
  • Maintained accurate records of all sales activities in the company's CRM system.
  • Monitored industry news, developments, and trends related to our products and services.
  • Ensured compliance with company policies and procedures at all times.
  • Resolved customer complaints promptly and effectively.
  • Developed relationships with customers by providing excellent customer service.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.

Education

High School Diploma -

Jidhafs School
Bahrain
06-2019

Skills

  • Customer relationship management
  • Sales reporting
  • CRM software
  • Market analysis
  • Lead generation
  • Data organization

Timeline

Receptionist

Gym Source
01.2024 - 06.2025

Sales

Sales Associates
06.2023 - 11.2023

Sales Agent

Toys R
01.2023 - 04.2023

High School Diploma -

Jidhafs School

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