Mohamed Soumah
Sartell,Minnesota
Summary
Dynamic young professional with a proven record of cash handling, policy following & process improvement. Successful customer complaints & inquiry management & coaching abilities. Looking a role to improve & expand skillset as well as increase knowledge & experience.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Coborns
11.2024 - 09.2025
- Responded to customer requests for products, services, and company information.
- Promptly handled inquiries and requests from customers.
- Developed empathetic client relationships and earned reputation for exceeding service standard goals.
- Operated cash register, processed customer payments, and provided friendly customer service
- Completed daily cash and credit sales reports for supervisors and store managers
- Exhibited high energy and professionalism when dealing with customers and staff.
Education
No Degree -
Sartell High School
Sartell, MNSkills
- Complaint resolution
- Conflict mediation
- Computer proficiency
- Coordination
- Adaptability and flexibility
- Courteous demeanor
- Relationship building
- Multi-task management
- Promotional support
Languages
French
Native or Bilingual
Timeline
Customer Service Representative
Coborns
11.2024 - 09.2025
No Degree -
Sartell High School