Mohamed Karim Gmouh
Dayton
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Environmental Services Supervisor
silver Oak rehab
Carson City
02.2026 - Current
- Supervised daily operations and managed workflow, ensuring teams met cleanliness standards and operational goals.
- Coordinated staffing schedules during peak hours to maintain service levels and meet operational demands.
- Conducted regular assessments to identify areas for improvement in team performance and operational efficiency.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Delegated work to staff, setting priorities and goals.
- Trained new employees on safety protocols and operational procedures.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Monitored inventory levels and ordered supplies.
- Collaborated with team members to ensure efficient cleaning schedules.
- Inspected areas for safety hazards and addressed concerns promptly.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
Material Handler
Panasonic Energy-Lithium Division
Sparks
10.2025 - Current
- Operated electric forklifts and don star to efficiently move materials within warehouse facilities.
- Loaded raw materials into feed hoppers of dryers according to product specifications.
- Operated machinery to ensure efficient production flow and quality standards.
- Monitored machine settings to ensure proper drying temperatures and times.
- Troubleshot malfunctions involving electrical systems, pneumatic systems, hydraulic systems or mechanical systems related to production machines.
- Trained new operators on safe equipment handling and operational procedures to ensure compliance and safety.
- Collaborated with team members to streamline workflow processes.
Account Manager
HCSG
Carson City
12.2018 - 01.2026
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Established long-term customer relationships, fostering client loyalty and satisfaction.
- Developed successful customer relationships and quickly resolved service requests.
- Created and presented comprehensive reports on account performance to senior management, facilitating informed decision-making.
- Trained and guided new Account Managers to enhance team effectiveness.
- Provided customer service by addressing inquiries and resolving issues effectively.
- Remained calm and professional under stress and effectively resolved complaints and issues.
- Reduced process lags by training employees on best practices and protocols.
Sale Manager
Fruit Shop
02.2012 - 09.2018
- Led sales team with motivational coaching and performance-based incentives, fostering a high-performance culture.
- Increased sales revenue by developing and implementing effective sales strategies.
- Enhanced sales forecasting accuracy through data analytics, enabling timely adjustments to sales strategies in response to market trends.
- Organized regular sales meetings to review progress, share best practices, and establish achievable targets for sustained growth.
Education
Cybersecurity - IT Security
UNLV
Las Vegas, NV11-2023
Skills
Working in Certificate Security Network
- Cybersecurity Tools: Wireshark, Nmap, Metasploitable, Snort
- Operating Systems: Windows, Linux
- Network Security: Network Attack & Mitigation, Traffic Analysis, Firewalls, VPNs, IDS/IPS
- Netbooks: IP, subnetting, Switch, VLAN and Trunk, Diagnostics and Troubleshooting, Network Scanning
- Security Protocols: SSL/TLS, SSH, IPsec
- Programming Languages: Python (basic)
- Strong problem-solving and analytical skills
- Excellent communication and teamwork abilities
- Customer service
- Collaboration skills
- Client relations
- Goal oriented
- Team Training
Accomplishments
- Business Development: - Developed strong relationships with key referral sources which resulted in increase in referrals
- MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 8 staff members.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Projects
Cybersecurity Labs & projects:, Build a Home Lab: Set up a virtual lab environment VirtualBox (VirtualBox or VMware). Install different operating systems (Windows, Linux) and practice basic networking configurations., Secure Networks Architecture, Disaster Recovery, Network Attacks & Mitigation, Basic Network Scanning: use Nmap to scan a network, discover open ports, and identify services running on target machines., Firewall Configuration Lab: Set up a network with a firewall (such as pfSense or Cisco ASA) and practice configuring firewall rules to control network traffic., Capture The Flag (CTF) Challenges: Participate in online CTF competitions or set up CTF challenges for practice. Websites like Hack the Box offer a variety of challenges.
Languages
- English
- Arabic
- French
Timeline
Environmental Services Supervisor
silver Oak rehab
02.2026 - Current
Material Handler
Panasonic Energy-Lithium Division
10.2025 - Current
Account Manager
HCSG
12.2018 - 01.2026
Sale Manager
Fruit Shop
02.2012 - 09.2018
Cybersecurity - IT Security
UNLV