Mohamed Khalil Channoufi
Assistant Store Manager
Doha,Qatar
Summary
. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Assistant Store Manager
Apparel Group, Tommy Hilfiger
Doha
11.2022 - Current
- Leading daily operations, guiding a team to promote brand values, and implementing merchandising strategies resulted in a 15 % increase in average transaction value
- Analyzing key performance indicators, driving targeted improvements, conducting staff training, fostering a positive work environment, and collaborating on successful store promotions with regional managers enhanced the overall customer experience." - Lead and oversee all aspects of store operations, including sales, customer service, inventory management, and staff development
- Implemented retail procedures and brand standards to ensure a consistent and exceptional customer experience
- Developed and executed merchandising strategies, resulting in a [percentage]% increase in average transaction value
- Analyzed and utilized key performance indicators (KPIs) to assess store performance and implement targeted improvements
- Conducted regular training sessions for employees on product knowledge, customer service, and brand identity
- Sales Achievements: o Consistently surpassed monthly sales targets four times as Assistant Store Manager at
- Tommy-Hilfiger DCC
- O Successfully surpassed monthly sales targets for Tommy Hilfiger Vendome Mall, outperforming all other branches o Recognized as the top sales performer for the year 2023, demonstrating a commitment to excellence and achieving outstanding results in a highly competitive retail environment.
Supervisor
Costa Mall
01.2021 - 12.2021
- Managed a team of [number] employees, providing leadership and guidance to achieve sales targets and KPIs
- Implemented retail processes and procedures to streamline daily operations and enhance the customer shopping experience
- Conducted regular performance reviews and provided ongoing training to foster team development
- Collaborated with upper management to develop and implement promotional events, resulting in increased foot traffic and sales.
Sales Associate
Zain Mall
02.2020 - 11.2020
- Provided exceptional customer service, assisting customers with product selection, inquiries, and purchases
- Consistently met and exceeded individual sales targets through effective upselling and cross- selling techniques
- Maintained a visually attractive and organized store environment, adhering to brand standards
- Participated in regular product knowledge training sessions to stay informed about new arrivals and promotions.
Education
Bachelor of computer science -
Institute of Technological Studies
09.2017 - 06.2020
Skills
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Timeline
Assistant Store Manager
Apparel Group, Tommy Hilfiger
11.2022 - Current
Supervisor
Costa Mall
01.2021 - 12.2021
Sales Associate
Zain Mall
02.2020 - 11.2020
Bachelor of computer science -
Institute of Technological Studies
09.2017 - 06.2020
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