Mohamed Khalil Channoufi
Assistant Store Manager
Doha,Qatar
Summary
. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Assistant Store Manager
Apparel Group, Tommy Hilfiger
Doha
11.2022 - Current
- Leading daily operations, guiding a team to promote brand values, and implementing merchandising strategies resulted in a 15 % increase in average transaction value
- Analyzing key performance indicators, driving targeted improvements, conducting staff training, fostering a positive work environment, and collaborating on successful store promotions with regional managers enhanced the overall customer experience." - Lead and oversee all aspects of store operations, including sales, customer service, inventory management, and staff development
- Implemented retail procedures and brand standards to ensure a consistent and exceptional customer experience
- Developed and executed merchandising strategies, resulting in a [percentage]% increase in average transaction value
- Analyzed and utilized key performance indicators (KPIs) to assess store performance and implement targeted improvements
- Conducted regular training sessions for employees on product knowledge, customer service, and brand identity
- Sales Achievements: o Consistently surpassed monthly sales targets four times as Assistant Store Manager at
- Tommy-Hilfiger DCC
- O Successfully surpassed monthly sales targets for Tommy Hilfiger Vendome Mall, outperforming all other branches o Recognized as the top sales performer for the year 2023, demonstrating a commitment to excellence and achieving outstanding results in a highly competitive retail environment.
Supervisor
Costa Mall
01.2021 - 12.2021
- Managed a team of [number] employees, providing leadership and guidance to achieve sales targets and KPIs
- Implemented retail processes and procedures to streamline daily operations and enhance the customer shopping experience
- Conducted regular performance reviews and provided ongoing training to foster team development
- Collaborated with upper management to develop and implement promotional events, resulting in increased foot traffic and sales.
Sales Associate
Zain Mall
02.2020 - 11.2020
- Provided exceptional customer service, assisting customers with product selection, inquiries, and purchases
- Consistently met and exceeded individual sales targets through effective upselling and cross- selling techniques
- Maintained a visually attractive and organized store environment, adhering to brand standards
- Participated in regular product knowledge training sessions to stay informed about new arrivals and promotions.
Education
Bachelor of computer science -
Institute of Technological Studies
09.2017 - 06.2020
Skills
Team Leadership and DevelopmentMerchandising and Visual DisplayInventory ManagementAnalytical Skills and KPI Management
Relationship building and management
POS systems operations
Microsoft Office Suite
Customer experience
Product and service sales
Customer Relations
Employee scheduling
Sales expertise
Staff Management
New-Hire Training
Timeline
Assistant Store Manager
Apparel Group, Tommy Hilfiger
11.2022 - Current
Supervisor
Costa Mall
01.2021 - 12.2021
Sales Associate
Zain Mall
02.2020 - 11.2020
Bachelor of computer science -
Institute of Technological Studies
09.2017 - 06.2020