Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mohamed Magdi Mohamed Abdalla Elzeini

Cairo, Egypt

Summary

Adept at managing high customer volumes and crafting high-quality cocktails, I significantly enhanced customer satisfaction at Viking River Cruises. With expertise in liquor, beer, and wine, and a strong team player attitude, I efficiently led training for new bartenders, fostering a culture of excellence and repeat business at Grand Circle Cruise Line. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

13
13
years of professional experience

Work History

Bartender

Viking River Cruises
08.2023 - 03.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Head Bartender

Grand Circle Cruise Line
03.2019 - 04.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.

Bartender

Tolip Elforsan
03.2018 - 03.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender

Stars Group Mirage Aqua Park and Spa Palace
09.2014 - 04.2015
  • Served high customer volumes during special events, nights, and weekends.

Restaurant Waiter

Titanic Beach Spa and Aqua Park
07.2012 - 05.2014
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Waiter

Tropicana Sea Beach Spa and Aqua Park
06.2011 - 01.2012
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

High School Diploma -

Trading School
07.2007

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Clear and effective communication
  • Team player attitude
  • Cleanliness and hygiene
  • Customer service expertise

Languages

Arabic
Native or Bilingual
English
Full Professional
Russian
Professional Working

Timeline

Bartender

Viking River Cruises
08.2023 - 03.2024

Head Bartender

Grand Circle Cruise Line
03.2019 - 04.2023

Bartender

Tolip Elforsan
03.2018 - 03.2019

Bartender

Stars Group Mirage Aqua Park and Spa Palace
09.2014 - 04.2015

Restaurant Waiter

Titanic Beach Spa and Aqua Park
07.2012 - 05.2014

Waiter

Tropicana Sea Beach Spa and Aqua Park
06.2011 - 01.2012

High School Diploma -

Trading School

Similar Profiles

CREATE PROFILE
Mohamed Magdi Mohamed Abdalla Elzeini